Implementation Specialist (New Grad) - Well Data Lifecycle Solutions

at  Peloton

Implementation Specialist
Reports To: Vice President – EMA Region
Location: Aberdeen, Scotland
Job Summary:
Implementation specialists form a conduit between Peloton and their clients. Primary responsibility is to support the configuration, deployment and user training of Peloton software to meet the clients’ business requirements. Additional responsibilities include supporting existing clients to further develop their understanding of Peloton technology and liaise with the Peloton development team on future product enhancements.

Supervisory responsibilities:

• None

Primary Job Responsibilities:

• Administer all customer accounts for implementation of lifecycle and develop all business for same.
• Coordinate with customers to design project scope and objectives and ensure achievement of same within required timeframe and monitor completion of all projects.
• Assist customers in optimal utilization of all software tools and provide technical assistance implementation of all projects.
• Provide training to all customers to use web service tools and prepare all required reports for regular analysis.
• Coordinate with employees and customers and ensure all project completion within required timeframe and according to contract.
• Assists with the installation and set-up of new software systems.

Other duties:

• Develop new processes and recommend improvements to all procedures and ensure optimal level of customer satisfaction at all times.
• Identify and resolve all issues and provide assistance for same.
• Maintain all client applications and provide required update and modify all applications.
• Drafts or revises user training manuals and procedures.
• Develops training materials and/or provides onsite training as requested.
• Performs other related duties as assigned.

Qualifications:

• Degree in Engineering
• Entry to mid-level experience in drilling, completions and well operations is a plus
• Ability to communicate effectively with client and Peloton development team
• Ability to manage balance between client business needs and Peloton development capabilities
• Excellent oral and written communication skills
• Strong problem-solving skills
• Proficient in Windows and Microsoft Office
• Understanding of database / reporting technology
• Prior knowledge of Peloton applications is a strong plus
• Travel will be required to client locations

About Peloton
The Peloton Platform energizes the oil and gas digital transformation through mobility, automation and data integration by providing fully integrated well data lifecycle, production data lifecycle and land data management solutions. Today, over 600 oil and gas clients worldwide rely on Peloton technology to equip their stakeholders with the tools and information necessary to manage, simplify and optimize their operations. For more information, visit www.peloton.com.
By submitting your job application, your confirm that you agree to the storing and processing of your personal data by Peloton as described in our Privacy Policy: https://www.peloton.com/about-us/policies/privacy-polic

Primary Job Responsibilities:

• Administer all customer accounts for implementation of lifecycle and develop all business for same.
• Coordinate with customers to design project scope and objectives and ensure achievement of same within required timeframe and monitor completion of all projects.
• Assist customers in optimal utilization of all software tools and provide technical assistance implementation of all projects.
• Provide training to all customers to use web service tools and prepare all required reports for regular analysis.
• Coordinate with employees and customers and ensure all project completion within required timeframe and according to contract.
• Assists with the installation and set-up of new software systems

Other duties:

• Develop new processes and recommend improvements to all procedures and ensure optimal level of customer satisfaction at all times.
• Identify and resolve all issues and provide assistance for same.
• Maintain all client applications and provide required update and modify all applications.
• Drafts or revises user training manuals and procedures.
• Develops training materials and/or provides onsite training as requested.
• Performs other related duties as assigned