Implementaton Analyst

at  Fiserv Inc

CALLING ALL INNOVATORS – FIND YOUR FUTURE AT FISERV.

We’re Fiserv, a global leader in Fintech and payments, and we move money and information in a way that moves the world. We connect financial institutions, corporations, merchants, and consumers to one another millions of times a day – quickly, reliably, and securely. Any time you swipe your credit card, pay through a mobile app, or withdraw money from the bank, we’re involved. If you want to make an impact on a global scale, come make a difference at Fiserv.

WHAT YOU SHOULD KNOW ABOUT US:

Fiserv is a global leader in payments and financial technology with more than 40,000 associates proudly serving clients in more than 100 countries. As one of Fortune® magazine’s “World’s Most Admired Companies™” 9 of the last 10 years, one of Fast Company’s Most Innovative Companies, and a top scorer on Bloomberg’s Gender-Equality Index, we are committed to innovation and excellence.

• Work with sales executive, project lead, manager, or development team to help clients (other Fiserv business units, vendors, or commercial customers) to determine the File Exchange services to implement within their environment
• Lead meetings to gather and translate client business requirements for integration/customization
• Create statements of work
• Ensure project management reports are updated by posted times with accurate data
• Independently configure setup profiles, test, and achieved successful implementation by the agreed upon production date for accurate data transmissions which meet audit requirements
• Support the client through all phases of the implementation project
• Track all issues to ensure resolutions are achieved
• Create, review, and revise documentation according to Fiserv standards maintained on SharePoint
• Create email messages that are professional, clear and concise.
• Complete miscellaneous tasks assigned by manager by posted deadline
• Complete the administrative tasks and duties within the File Exchange Conversion Analyst Guide
• Seek opportunities to update skills and industry knowledge to increase customer satisfaction and deepen client relations