IMS Services Engineer

at  Vodafone

WHO YOU ARE

• Science degree (or equivalent) in computer science, engineering, or relevant field
• Experience in operation and maintenance of mobile and IMS systems
• Good knowledge of communication protocols including SIP, DIAMETER, MAP, and CAMEL
• Good critical thinking, problem solving, organizational, decision-making and communication skills
• Ability to handle multiple work assignments simultaneously
• Comfortable working in RedHat/Linux environments. Oracle, Timesten and PostGreSQL database, weblogic knowledge
• Knowledge of working in environment in cloud technologies: VMWare, Openshift
• AGILE and DevOps methodologies are welcome
• Good knowledge of Unified Comms will be valuable
• Development Knowledge, preference of Python and PERL

NOT A PERFECT FIT?

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

WHO WE ARE

You may have already heard of Vodafone - We’re a leading Telecommunications company in Europe and Africa. But what you might not know is that we are continuously investing in new technologies to improve the lives of millions of customers, businesses and people around the world, creating a better future for everyone.
As part of our global family, whether that’s Vodafone, Vodacom or _VOIS, you’ll feel a sense of pride and purpose as you contribute to our culture of innovation. We pursue equality of opportunity and inclusion for all candidates through our employment policies and practices. We recognise and celebrate the importance of diversity and inclusivity in our workspace and we do not tolerate any form of discrimination especially related to but not limited to race, colour, age, veteran status, gender identification, sexual orientation, pregnancy, ethnicity, disability, religion, political affiliation, trade union membership, nationality, indigenous status, medical condition, HIV status, social origin, cultural background, social, or marital status.
Together we can

You will join the team that is dedicated to evolving Operations to meet the demands of running the Services networks and applications. You will be part of the Corporate Services team, focused on developing solutions that drive the success of Vodafone’s Intelligent Network Services and Platforms for IMS system. You will be innovative and be part of cross-functional activities with partners in planning, performance, testing, and deploying. Responsible for incident and problem management and develop software solutions with an emphasis on continuous operational improvement and efficiency.

• Work as part of managed projects embracing agile methodologies and show an aptitude for being able to adapt and lead the effort to transform the way we do operations by promoting a DevOps mindset.
• Plan, test and deploy software major and minor releases to deliver business requirements and needs for IMS services
• Develop KPI to measure and monitor service performance and control
• Perform root-cause analysis in production environments for one or more related incidents, manage the incident and provide temporary or long-term solutions
• Deploy updates and fixes
• Develop scripts and tools to improve operational processes and achieve efficiency through automation