Inbound Business Development Coordinator

at  Price Bailey

MAKE YOUR CAREER COUNT

At Price Bailey, we provide exciting opportunities for training, personal growth and career engagement. We believe in fostering happiness and fulfilment in your work, whilst supporting and inspiring you to grow. We understand that your life extends beyond the workplace, which is why our Smart Working culture promotes flexibility, allowing you to choose when and where you work, whilst still providing excellent client care.
A well-established firm of chartered accountants and business advisors, we offer a wide range of services, including auditing, accounting, tax and corporate finance. We proudly serve a diverse client base across the UK and internationally, with a strong focus on entrepreneurial owner-managed businesses that share our passion for innovation.

WHAT EXPERIENCE DO I NEED?

Whilst having the following experience is advantageous, we value passion and potential. If you meet the minimum criteria listed below and are eager to develop yourself, we would love to hear from you:

• Customer service or sales experience (minimum criteria).
• Experience in understanding a client / customers’ requirements and formulating a solution (minimum criteria).
• Able to build fantastic relationships with prospects and colleagues.
• Passionate about client care.
• Have confidence in and be an excellent communicator.
• Approachable and personable, able to adapt approach to the needs of our clients.
• Considerate and accurate when it comes to client communications and reporting.

• Allocating enquiries to the appropriate specialist, considering the prospect’s requirements, sector, and locality; using senior team members for more complex enquiries as required.
• Coordinating meetings for fee earners with qualified enquiries, ensuring arrangements are handled accurately and considerately, and the appropriate evidence gained.
• Maintaining timely communication with clients and prospects throughout the introductory process, ensuring a smooth and professional experience.
• Providing regular feedback to colleagues on insights from inbound enquiries; trends, discussion topics, challenges and concerns.
• Supporting successful BD campaigns by efficiently and accurately enriching data using research and software platforms.
• Developing and maintaining strong internal and external networks to enhance client and prospect experience