Inbound Sales Executive Part Time

at  NWF Fuels

KEY SKILLS REQUIRED:

• Previous Sales experience
• An upbeat, friendly phone manner
• Having excellent customer service skills
• A strong relationship builder who can use their excellent interpersonal skills to develop constructive and cooperative working relationships.
• A strong communicator with excellent written and verbal communication skills.
• Time Management
• Resilience and the ability to work under pressure.
• Attention to detail.
• Effective listening skills to understand customer needs.
• PC literate
• During busy periods you may be requested to work overtime
• Flexible unpaid summer holidays leave maybe considered if required

• Responsible for answering calls (target 60 per day) with confident negotiation skills.
• Ensuring all data is recorded accurately in the CRM , by asking the correct questions set at company level
• Focus on activity levels, conversion rates as well as the quality of service on the phones to the customers.
• Recording any sales via our digital channels into our CRM
• Responding to emails in a timely manner
• Dealing with customer queries by liasing with the relevant department, ensuring the query is resolved.
• Delivering great service to customers