Incentive Compensation Administrator (Remote, Canada)

at  Grafana Labs

As an Incentive Compensation Administrator, you will be responsible for administration of our incentive compensation management (ICM) system, distribution of incentive compensation plans, ICM data hygiene, and reconciling payout calculations to ensure alignment with Finance and RevOps and the rest of the Incentive Compensation team. You have a passion for data hygiene, process automation and system administration with experience in incentive compensation analysis at a high-growth SaaS company. Strong communication skills and the ability to manage multiple high-priority projects are a must. This position is 100% remote and will report directly to the Manager, Incentive Compensation Operations. This is an excellent opportunity for a candidate who is looking to join a dynamic team at an exciting growth company.

Key Responsibilities

• Maintain data accuracy within CaptivateIQ, our Incentive Compensation Management (ICM) tool
• Audit sales statements for errors and inaccuracies as well as identifying opportunities for statement design enhancements
• Partner with stakeholders to ensure Salesforce data compliance related to sales commissions and pipeline and any mid-period sales team, quota and commission changes
• Create and manage bonus payout workbooks during quarterly payout cycles
• Work closely with the Incentive Compensation team to manage any comp exceptions and non-standard scenarios that may arise
• Provide ad hoc incentive compensation reports to various stakeholders as needed
• Ensure the Incentive Compensation team’s central repository of files and documents is up-to-date and accurate
• Ensure the timely delivery of all monthly and quarterly variable compensation payout amounts to payroll for processing
• Maintain our variable compensation roster to understand changes related to new hires, leavers and movers, and proactively administer compensation plans appropriately
• Manage our inventory of compensation plan templates to streamline the distribution and signing process for all participants
• Perform routine audits of commission and bonus payouts to ensure accuracy
• Assist in the reduction of time-to-close for Finance’s monthly close process by streamlining commission accrual delivery in compliance with ASC 606

Requirements

• Bachelor’s degree in Finance, Mathematics, Data Analytics or similar field preferred
• 1-3 years of experience at a high-growth SaaS company with direct work experience related to sales compensation and/or system administration highly preferred
• Experience with Salesforce and Excel or Google Sheets required
• Experience with an ICM tool highly preferred
• Knowledge of DocuSign or other similar CLM tool preferred
• Comfortable working in complex spreadsheets and applying pivot tables and formulas to draw conclusions within a workbook
• Strong understanding of sales compensation fundamentals such as commission rates, quota targets, SPIFFs, accelerators, draw programs, etc
• Excellent verbal and written communication skills with the ability to partner cross-departmentally at all levels of the organization
• Experience with data management and project organization
• Ability to work under tight deadlines and prioritize multiple deliverables at one time
• A natural curiosity and desire to learn
• A self-starter attitude with the ability to take on projects autonomously
• A desire to improve and automate existing processes
• A passion for all things data

In Canada, the Base compensation range for this role is $115,000 - $138,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process.

Grafana Labs may utilize AI tools in its recruitment process to assist in matching information provided in CVs to job postings. The recruitment team will continue to review inbound CVs manually to identify alignment with current openings
About Grafana Labs: There are more than 20M users of Grafana, the open source visualization tool, around the globe, monitoring everything from beehives to climate change in the Alps. The instantly recognizable dashboards have been spotted everywhere from a NASA launch and Minecraft HQ to Wimbledon and the Tour de France. Grafana Labs also helps more than 3,000 companies - including Bloomberg, JPMorgan Chase, and eBay - manage their observability strategies with the Grafana LGTM Stack, which can be run fully managed with Grafana Cloud or self-managed with the Grafana Enterprise Stack, both featuring scalable metrics (Grafana Mimir), logs (Grafana Loki), and traces (Grafana Tempo).
Benefits: For more information about the perks and benefits of working at Grafana, please check out our careers page.
Equal Opportunity Employer: At Grafana Labs we’re building a company where a diverse mix of talented people want to come, stay, and do their best work. We know that our company runs on the hard work and the dedication of our passionate and creative employees. If you’re excited about this role but your experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyways.
We will recruit, train, compensate and promote regardless of race, religion, color, national origin, gender, disability, age, veteran status, and all the other fascinating characteristics that make us different and unique. We believe that equality and diversity builds a strong organization and we’re working hard to make sure that’s the foundation of our organization as we grow.
For information about how your personal data is used once you’ve applied to a job, check out our privacy policy.

Key Responsibilities

• Maintain data accuracy within CaptivateIQ, our Incentive Compensation Management (ICM) tool
• Audit sales statements for errors and inaccuracies as well as identifying opportunities for statement design enhancements
• Partner with stakeholders to ensure Salesforce data compliance related to sales commissions and pipeline and any mid-period sales team, quota and commission changes
• Create and manage bonus payout workbooks during quarterly payout cycles
• Work closely with the Incentive Compensation team to manage any comp exceptions and non-standard scenarios that may arise
• Provide ad hoc incentive compensation reports to various stakeholders as needed
• Ensure the Incentive Compensation team’s central repository of files and documents is up-to-date and accurate
• Ensure the timely delivery of all monthly and quarterly variable compensation payout amounts to payroll for processing
• Maintain our variable compensation roster to understand changes related to new hires, leavers and movers, and proactively administer compensation plans appropriately
• Manage our inventory of compensation plan templates to streamline the distribution and signing process for all participants
• Perform routine audits of commission and bonus payouts to ensure accuracy
• Assist in the reduction of time-to-close for Finance’s monthly close process by streamlining commission accrual delivery in compliance with ASC 60

In Canada, the Base compensation range for this role is $115,000 - $138,000. Actual compensation may vary based on level, experience, and skillset as assessed in the interview process. Benefits include equity, bonus (if applicable) and other benefits listed here.

• Compensation ranges are country specific. If you are applying for this role from a different location than listed above, your recruiter will discuss your specific market’s defined pay range & benefits at the beginning of the process