Incident Administrator

at  South East Coast Ambulance Service NHS Foundation Trust

The Datix team are responsible for the running of the Patient Safety Systems currently Datix Web system and DCIQ system on a day-to-day basis around the Trust. This involves liaising with managers and staff to resolve queries.

• The department is responsible for reporting on incidents and risk, looking at this data and analysing trends within the organisation.

To play a key trust-wide role in assisting in the management of incidents, risks, safety alerts, complaints, and safeguarding modules and administrating the future claims and mortality modules on the Patient Safety System currently involving Datix Web and DatixCloudIQ (DCIQ).

• Day-to-day administration of the Patient Safety System currently Datix Web system, DCIQ system, and any office and administrative systems in use by the department.
• To setup, modify and close users of the system based on access requirements and relevant access needs considering Information Governance requirements, security protocols, relevant laws, and trust policies.
• To set up, modify and maintain reporting throughout the Datix Web and DCIQ applications. This includes in this is all Incident, Risks, the Learning From Patient Safety Events (LFPSE) and the Patient Safety Incident Response Framework (PSIRF), Duty of Candour and any other ad-hoc reports that maybe required by managers.

Please refer to Job Description for full details
Option to join NHS pension scheme
A minimum 27 days’ holiday each year, increasing after 5 years’ service.
Personal and professional development and training opportunities.
Salary Sacrifice schemes for cars or push bikes.
Access to occupational health and counselling services.
Award winning wellbeing hub
Back up buddy App
Access to NHS discounts, offering NHS employees a range of money-saving deals.
The successful applicant will support the Incident Manager in the delivery of the implementation of DCIQ. Maintaining the patient safety system as problems or new requirements are identified, including any bug fixing and any change requests. Fault logging, maintenance, and intervention in conjunction with IT

The Datix team are responsible for the running of the Patient Safety Systems currently Datix Web system and DCIQ system on a day-to-day basis around the Trust. This involves liaising with managers and staff to resolve queries.

• The department is responsible for reporting on incidents and risk, looking at this data and analysing trends within the organisation

To play a key trust-wide role in assisting in the management of incidents, risks, safety alerts, complaints, and safeguarding modules and administrating the future claims and mortality modules on the Patient Safety System currently involving Datix Web and DatixCloudIQ (DCIQ).

• Day-to-day administration of the Patient Safety System currently Datix Web system, DCIQ system, and any office and administrative systems in use by the department.
• To setup, modify and close users of the system based on access requirements and relevant access needs considering Information Governance requirements, security protocols, relevant laws, and trust policies.
• To set up, modify and maintain reporting throughout the Datix Web and DCIQ applications. This includes in this is all Incident, Risks, the Learning From Patient Safety Events (LFPSE) and the Patient Safety Incident Response Framework (PSIRF), Duty of Candour and any other ad-hoc reports that maybe required by managers