Income Officer

at  Rugby Borough Council

Job description
Rugby Borough Council is dedicated to both community and colleague growth. With a focus on wellbeing and personal development, we offer a range of career opportunities where you can take pride in the positive changes you help create. Join an organisation committed to the success of one of the Country’s fastest-growing boroughs and the people who make it thrive.
Rugby Borough Council is looking to recruit a full-time enthusiastic Income Officer to focus on income collection from within the Housing Services Team.
The successful candidate will support and enhance the housing service that meets our purpose; to enable our tenants to succeed and sustain their tenancy. They will, as part of the wider team, focus on enabling our tenants to sustain their tenancies through both proactive and reactive rent collection.
Ideally, you will possess a good working knowledge, experience and understanding around all aspects of income management and legislation that underpins it. A key aspect to this role is the collection and management of rent arrears and former tenant arrears and a good level of experience and understanding is fundamental.
The ideal candidate will take a flexible and holistic approach in ensuring we assist our customers in sustaining their tenancy. This is an exciting opportunity to join a dedicated team where we want our tenants to succeed.

Please refer the Job description for details