Independent Complaint Investigators

at  South Gloucestershire Council

HOW YOU’LL MAKE A DIFFERENCE

Do you have the skills and experience to undertake complaint investigations which are required by the Council’s Children’s Social Care Complaints Procedures? We would like to hear from people who have worked in social care, health or partner agencies and have experience of investigation and report writing. Training will be given on undertaking a complaint investigation.
Successful applicants will be included on our Register of Independent People which is available to the complaints managers in the seven participating authorities. The amount of work offered will vary according to demand and is not guaranteed. You will be expected to work efficiently and in a timely manner although the length of each investigation will vary according to the complexity of the complaint. Investigators are reimbursed for time and travel.
This is not a South Gloucestershire Council vacancy therefore please contact the organisation direct for further information.

WHAT WE NEED FROM YOU

Interviews to be held via Teams on 16th, 17th,18th and 27th September. Please note that should your application be successful; you will be required to attend a training session.
If you would like more information about the role and the rates of pay, please contact Celia Wear at Gloucestershire Council for an information pack:
Email: Celia.Wear@gloucestershire.gov.uk

Please refer the Job description for details