Independent Living Scheme Officer

at  Orbit Group

We’re building thriving communities as one of the UK’s largest housing groups and a leading developer of affordable housing.
We believe everyone is entitled to a good home they can afford, in a place they are proud to live. More than 100,000 people live in our homes.
If you want to experience work that’s truly rewarding, join us. Because when we achieve together, customers and communities thrive.
Work for Orbit. Believe in people.

ESSENTIAL SKILLS

• Listens and develops a clear understanding of situations/issues/queries, to resolve matters
• Competent user of ICT, with the ability to send emails, compose and print letters, complete online forms and be able to use in-house IT packages such as Microsoft word, outlook and excel
• Knowledge and/or experience of the issues faced by older people or vulnerable groups
• Able to build and maintain professional relationships with customers
• Effective problem solving and negotiating skills

DESIRABLE SKILLS

• CIH level 2 or 3 in Housing Practice, equivalent qualification or the desire to undertake a professional qualification

A REWARDING EXPERIENCE THAT WORKS FOR YOU

We strive to create an inclusive experience with benefits and wellbeing programmes designed to help you, and your loved ones, to thrive. For a better work life balance, we offer flexible working opportunities for many roles.

We’re proud to make a difference to people together. We’re values-driven with a commercial focus on performance - because the more profit we make, the more we can achieve for people.
What brings us together is a passionate belief in progress and people.
Read more about the values and purpose that drive us on our careers website.