Indirect Underwriting Manager

at  Connexus Credit Union

Connexus Credit Union - Who We Are:
Serving members across all 50 states, Connexus Credit Union is a member-focused cooperative that is proud to return profits to member-owners through high yields for checking accounts and deposit products, as well as competitive rates on our loans. We are a remote first employer with the majority of our employees residing in the upper Midwest.
As an employer we foster collaboration and high performance to achieve excellence. We holistically care for and develop our employees to thrive personally and professionally. We are proud to share our success with our employees and those we serve.

Connexus offers an Amazing Benefits package:

• 25 days of paid time off and 7 paid holidays
• 16 hours of paid Volunteer Time Off
• 401K Retirement with up to 6% employer match
• Excellent Health, Dental, Vision insurance, including multiple plan options
• Health Savings Account with generous employer contributions
• Employer paid Life insurance, Short-Term and Long-Term Disability
• Tuition Reimbursement from $4,000 - $7,000 per calendar year
• Robust Learning and Development program that includes an annual professional development stipend

Responsibilities:

• Works closely with the VP of Indirect Lending to develop strategies and initiatives to effectively execute the business plan to meet and exceed objectives.
• Effectively lead the daily operations of the department including application portals, queues, underwriting of applications and communicating decisions to our business partners.
• Monitor the performance of the department and meet or exceed established KPI’s.
• Recommend and monitor underwriter lending authority limits and appropriate authority level.
• Track, monitor, and report out underwriter delinquency and charge off metrics.
• Complete charge-off post-mortem reviews.
• Analyze, improve and implement results focused delivery channels and product offerings.
• Responsible for timely application disposition, accurate actions, and compliance of all adverse action regulations and laws.
• Establish, monitor, and update procedures to ensure accurate, efficient and timely processing of applications and approval/decline decisions to manage acceptable risks and reduce loss ratio for the credit union.
• Develops and maintains the indirect loan business by building strong relationships with business partners.
• Manages and coaches the Indirect Underwriting staff with focus on developing strong underwriting, production, and exceeding department goals and objectives.
• Conducts quality and accuracy review audits.
• Point of contact for internal audits and cross departmental leadership support.
• Develops annual individualized performance objectives to achieve desired loan production results; ensures overall staff training/development.
• Decisions loans within authorized approval limits and reviews and recommends loans that exceed approval authority to the VP of Indirect Lending.
• Works closely with the Indirect Loan Processing and Quality Control Managers to insure timely processing and superior service with business partners and members.
• Analyzes, recommends, and collaborates with internal and external stakeholders and implements process improvements.
• Ensures compliance with all credit union policies.
• Comply with all Federal Regulations as they pertain to your job duties, including BSA.

Position Requirements:

• This position is Remote.
• Bachelor’s Degree, or commensurate experience is Required.
• 5+ years of lending experience with lending authority is Required.
• 1+ years of people leader experience is Required.
• Requires proficient skills to use Microsoft Suite applications, including Excel and Word.

Connexus Credit Union’s Recent Recognitions:

• 5 Best Credit Unions of 2024 – Nerdwallet
• The Best Credit Unions of 2024 – Bankrate
• Best Credit Union for using Any ATM - The Balance

Equal Opportunity Employer/Disabled/Veterans/41 CFR 60–1.4, 41 CFR 60-1.3

• Works closely with the VP of Indirect Lending to develop strategies and initiatives to effectively execute the business plan to meet and exceed objectives.
• Effectively lead the daily operations of the department including application portals, queues, underwriting of applications and communicating decisions to our business partners.
• Monitor the performance of the department and meet or exceed established KPI’s.
• Recommend and monitor underwriter lending authority limits and appropriate authority level.
• Track, monitor, and report out underwriter delinquency and charge off metrics.
• Complete charge-off post-mortem reviews.
• Analyze, improve and implement results focused delivery channels and product offerings.
• Responsible for timely application disposition, accurate actions, and compliance of all adverse action regulations and laws.
• Establish, monitor, and update procedures to ensure accurate, efficient and timely processing of applications and approval/decline decisions to manage acceptable risks and reduce loss ratio for the credit union.
• Develops and maintains the indirect loan business by building strong relationships with business partners.
• Manages and coaches the Indirect Underwriting staff with focus on developing strong underwriting, production, and exceeding department goals and objectives.
• Conducts quality and accuracy review audits.
• Point of contact for internal audits and cross departmental leadership support.
• Develops annual individualized performance objectives to achieve desired loan production results; ensures overall staff training/development.
• Decisions loans within authorized approval limits and reviews and recommends loans that exceed approval authority to the VP of Indirect Lending.
• Works closely with the Indirect Loan Processing and Quality Control Managers to insure timely processing and superior service with business partners and members.
• Analyzes, recommends, and collaborates with internal and external stakeholders and implements process improvements.
• Ensures compliance with all credit union policies.
• Comply with all Federal Regulations as they pertain to your job duties, including BSA