Industrial Automation IT Support Engineer

at  Cognizant

JOB SUMMARY:

• Ensure L2 and L3 IT support for Industrial DCS structure (typically PCS7) by responding to technical incidents an IT request from Data Owner.
• Analyze user’s issues and work with the team for improvement.
• Communicate with a different team during investigation such as: Monitoring team, IT security Team, Infrastructure team, Industrial Automation Team.
• Create tickets with Vendor’s support for different application. (Such as SIMATIC PCS7, CAD Software, Engineering tools,..)
• Participate in development of solutions, procedure and project/upgrade implementation.

ESSENTIAL SKILLS:

• Having strong knowledge Knowledge on DCS environment and Industrial automation structure such as PCS7 and Siemens Application.
• Knowledge about OS Server, OS Batch,OS Client, SIMATIC Logon, Webserver etc.Able to work on GMP environment
• Must be fluent in French (both written and verbal) and English communication
  Nice to Have Skills:

• Proficient in IT environment, Network troubleshooting, Windows operating system.
• Knowledge on DCS environment and Industrial automation structure such as PCS7 and Siemens Application. (Knowledge about OS Server, OS Batch,OS Client, SIMATIC Logon, Webserver, … ) In an IT point of view on virtual environment.
• Knowledges in Network, Firewall rules, Active directory,
• Able to work on GMP environment
• Available and flexible
• Customer and service oriented
• Must be fluent in French (both written and verbal) and English communication.