Information Governance Officer

at  Norfolk Suffolk Foundation Trust

Norfolk and Suffolk NHS Foundation Trust provides child and adult mental health services, learning disability, wellbeing, older people’s and eating disorder services across Norfolk and Suffolk.
At any one time, around 23,000 people in Norfolk and Suffolk are receiving care and attention from the Trust. We believe in whole life care - seeing people in the context of their whole lives, understanding the importance of good physical health, friends, family, spirituality, culture, home, work, education and a sense of purpose and achievement to experience good mental health.
Nearly 3,800 full and part-time practitioners care for our service users in hospitals, in the community and in their own homes, whilst an additional 1,400+ staff provide non-clinical support, including cleaning, catering, delivering supplies, ward administration, information technology, human resources and financial services.
We are committed to equality, diversity and inclusion and want to reflect the diversity of our local communities within our teams. We welcome applications from all talented individuals with the relevant qualifications, skills, knowledge and experience.
We are committed to delivering quality driven mental health services. Every individual makes a valuable contribution. We are proud of our staff who have been commended for the care they provide. Do you value working positively, respectfully and together? If so, we’d love you to join us!
We will consider flexible working arrangements for our roles, please indicate in your application if this is something you require

JOB DESCRIPTION/PERSON SPECIFICATION

Please read the job description/person specification carefully and ensure your application reflects the knowledge, skills and experience needed.

MAIN DUTIES OF THE JOB

We are looking to recruit a new Information Governance Officer to join our current team. You will be joining a team that has always embraced all that flexible working gives but values what regularly working together face-to-face brings. We spend one day a week as a team in the office based in Norwich and this helps build great teamworking opportunities and supports our esprit de corps and collective wellbeing. We are a part of a highly regarded ICT department that provides high quality support services.
We do not expect that you will join us with the full skillset; trained IG professionals are hard to find. So, we have a history of actively training and developing our staff with professional qualifications as well as soft skills to help better engage with our colleagues and service users alike.
They will join the team that manages information requests. This role is vital to ensure that information is provided in a timely manner to those who have a right to receive it. Our requests cover multiple legislations and are very varied in nature. You will work alongside colleagues within our Information Governance and Information Security teams to help provide a full IG service to the Trust. Our approach to our work is embodied by our strap line: Keeping IG Simple.

DETAILED JOB DESCRIPTION AND MAIN RESPONSIBILITIES

Reporting to the Information Rights Manager and Deputy Data Protection Officer, this role will focus on our responsibilities towards dealing with information requests under the General Data Protection Regulation and Freedom of Information Act.
Our team works flexibly. Typically, four days a week from home, and one day a week in the office. We are based at County Hall in Norwich.

Benefits included with this role are:-

• NHS pension
• a comprehensive in house & external training programmes
• career progression
• starting annual leave of 27 days per annum increasing to 33 days pa based on length of service (plus paid bank holidays)
• staff physio servic