Information Management Business Partner II - Business Relation Management

at  Christus Health

SUMMARY:

The IM Business Partner II has the responsibility of serving as an interface between assigned business units or functional areas for the purpose of business relationship management. The primary duties for the role involve identifying and documenting functional requirements and identifying gaps in technical business requirements and acting on those requirements. Options for resolution typically would be: Application Rationalization; recommendations for PI opportunities; advise and coordinate on unresolved non-transactional, cross team incidents; or create & submit high level business plans (feasibility studies) through the Business Technology Vetting process. The IMBP serves as a business relationship link between business units and at the leadership level, with a focus on enhancing the customer facing relationship between IM and the business units. The IMBP provides highly valued guidance through system solutions & business plans. They communicate relevant information to appropriate levels of staff regarding business unit requests, projects, and initiatives. They partner with business leadership and other key stakeholders, including IM and HI, to define opportunities and prioritize projects based on predefined criteria (e.g., return on investment, productivity, compliance, system standards, Business Technology Investment vetting, etc.) The IMBP operates as a business contact representing IM in promoting IM services and capabilities. The IMBP focuses on Strategic initiatives and planning activities for their business area. They strive to understand market challenges, including customer priorities and issues related to the competition. IMBPs are proactive and anticipatory in their thinking. They are, by nature, driven and provide significant value to business units. IMBPs facilitate the project intake process and the high-level planning and execution of business initiatives through the use of technology. They serve a key role in enabling the business to achieve its objectives through the effective use of technology

REQUIREMENTS:

• High School Diploma
• 1 – 3 years of experience

• Participate in and implement solution roadmaps to ensure successful introductions across the organization and with customers
• Collaborate with management to develop annual budgets for respective business areas
• Collaborate with appropriate stakeholders in developing solution concepts and Business Cases for new investments
• Perform business analysis and prepare recommendations and business plans as needed
• Create and analyze relevant information and develop recommendations for presenting to senior management
• Act as the key liaison across functional areas, including business units and the information management and health informatics departments
• Actively anticipate gaps and overlaps within the systems portfolio
• Participate with IM, HI & Business stakeholders as to the timing of solutions introductions and withdrawals
• Review and advise on the launch of solutions to maximize the positive impact on the organization
• Identify, screen, and evaluate opportunities to address unmet internal and customer needs
• Partner with key staff members to create strategic business plans
• Possess strong analytical skills
• Utilize the appropriate technologies and ensure that customers have the solutions they need, when they need them, and in the manner best suited to their requirements
• Participate with architecture and operations teams to ensure solution compatibility with both company standards and business needs
• Actively lead in Field Research – perform Field Research and uncover & prioritize opportunities for Field Research Teams
• Previous management experience preferred