Information Management Support Staff - Permanent Part-Time

at  VHA Home HealthCare

VHA Home HealthCare (VHA) is one of the largest not-for-profit home care providers in Ontario. Our team is made up of close to 3,000 caring and committed professionals who love what they do. Our providers tell us: “Home care is where I can truly make a difference. There is such a sense of accomplishment from helping people live independently at home.” Our teams work together to provide high quality, client-centred care to those who need it most in their homes, schools, retirement homes and other community settings. Many of our team members manage their own schedules in the community and they say, “The freedom and flexibility can’t be beat.” Providers form meaningful bonds with the clients and families they serve over time and are supported by a diverse regional team and beneficial home office programs. Team members tell us “I love the inclusive culture. I feel welcome and at home.”
View more comments from our clients and their family members.

KEY AREAS OF ACCOUNTABILITY

• You have relevant post secondary school education/training combined with practical experience, medical terminology is an asset.
• Minimum of two years related work experience or equivalent in a multi-tasking, routine based clerical position
• You possess superior computer and data entry skills with proven speed and accuracy (50wpm) and have experience and a keen desire to learn and utilize new software/electronic applications.
• You are culturally competent, interacting effectively with diverse stakeholders with a wide range of communication skills, customer service experience, knowledge and understanding of the home care system.
• Must be able to communicate and document in an effective, timely and efficient matter with clients.
• Strong attention to detail and the ability to deal with multiple priorities is a requirement.
• You are a strong team player and can work effectively under pressure, adhering to deadlines.
• You are comfortable working in a constantly shifting environment as VHA responds to changes in client and funder needs and staff availability.
• Proven organizational and effective problem solving skills are required.
• Demonstrated efforts to continuously develop and upgrade skills and achieve personal and organizational performance targets are required.
• Knowledge of Gold Care and the ability to converse in a second language is a definite asset.
  Satisfactory completion of technical skills testing is required for the position.