Information & Privacy Analyst

at  BC Financial Services Authority

Posting Title Information & Privacy Analyst
Department: Corporate Services & Transformation
Full/Part Time: Full Time
Job Type: Permanent
Location: Vancouver
Work Arrangement: Hybrid
Salary Range: $71,397.00 - $104,693.00
Close Date: August 5, 2024

JOB SUMMARY

BC Financial Services Authority (“BCFSA”) helps to protect British Columbians during the biggest financial decisions in their lives. We regulate B.C. ’s financial services sector, including credit unions, real estate licensees, registered pension plans, insurance and trust companies and mortgage brokers. Through modern, effective and efficient oversight, BCFSA protects consumers by impartially setting and enforcing standards across the entire sector ensuring the prosperity of the province.
BCFSA is an equal opportunity employer and welcomes applications from all groups. This includes Indigenous Peoples, women, visible minorities, persons with disabilities, persons of diverse sexual orientation, gender identity or expression (LGBTQ2S+), and others who may contribute to diversity at BCFSA.

We recognize unique styles, perspectives, beliefs, and creativity that support a diverse, respectful, inclusive and collaborative work environment. To achieve this, we are committed to:

• Hiring team members who represent the population we serve;
• Removing barriers that may prevent equitable employment; and
• Supporting respectful work environments where everyone feels included and able to produce excellent results.

BCFSA is proud to be Great Place to Work Certified™. This is based on direct feedback from our Team Members. Our organization has also been selected as one of BC’s Top Employers (2024) in recognition of our competitive compensation, work-life balance, and progressive programs.

SUMMARY

This position supports the maturing of information management practices by leading records management initiatives, processing freedom of information requests, and supporting BCFSA’s privacy management program.

ACCOUNTABILITIES

• Develops and implements strategies for maintaining sound records management practices, including optimizing storage, retrieval, archiving, and secure destruction of records processes.
• Supports BCFSA’s data strategy and mature data governance practices as required.
• Leads the implementation and maintenance of the corporate records management system, digitization and metadata standards, and information management projects, working with business and technical stakeholders, to meet regulatory and business requirements.
• Assigns or reviews document classification to ensure consistent application of the electronic records classification system compliant with ARCS and ORCS.
• Recommends coaching and training initiatives in records management tools and resources based on staff needs.
• Manages intake for FOI requests, including responding to applicants, providing guidance to staff, and estimating time required to locate and prepare information packages to support the Freedom of Information and Protection of Privacy Act.
• Provides advice, recommendation and oversight to staff on requests for information and prepares information packages in response to FOI requests using established legislation, regulations, policies and guidance.
• Manages the collection of responsive material and arranges release of the material, including review and sign-off as appropriate.
• Seeks guidance on unusual matters and escalates files when matters are outside established criteria or where issues are contentious.
• Supports the corporate information sharing agreement program by maintaining the registry of agreements.
• Prepares privacy impact assessments and tracks initiatives or systems that have not been fully assessed for review by the Manager.
• Conducts privacy reviews of projects, programs, or initiatives as assigned by the Manager, and supports mitigating privacy breaches.
• Contributes to the team’s development of internal work practices (e.g., policies, procedures, and tools) and assigns work of the team, as well as managing the central inbox, reports on FOI requests, and contributes to the FOI Database.
• Contributes to, participates in, and supports organizational business transformation projects and initiatives.

JOB REQUIREMENTS

• Minimum 3 years of experience in related field.
• Knowledge of records management systems.
• Experience working in a confidential capacity and leading others.
• Knowledge of financial, records management, and information and privacy policies and procedures, the Information Management Act, ARCS/ORCS, and the Freedom of Information and Protection of Privacy Act.
• Ability to establish and maintain effective working relationships and communication with a variety of stakeholders.
• Excellent organizational skills to manage diverse workloads effectively and independently with high attention to detail.
• Proficiency in using Microsoft Office suite of products, including SharePoint.
• Knowledge of Microsoft Purview compliance centre is an asset.
• Ability to exercise judgement, initiative, and discretion.
• Ability to identify and recommend improvements to processes to advance service levels for both internal and external users.
• Excellent written and verbal communication skills and strong presentation skills.
• Work collaboratively with a variety of work teams.
• Strong preference will be given to candidates with experience in handling freedom of information requests and/or privacy impact assessments.

EDUCATION

• Diploma or degree in business administration, public administration, records management, or equivalent, or combination of education and experience in records management, freedom of information, and/or privacy.

Please refer the Job description for details