Information Services & Client Compliance Officer

at  DMH Stallard

KNOWLEDGE, SKILLS, AND EXPERIENCE REQUIRED:

• A minimum of one year experience working within an administration role; preferably in the legal/financial sectors, or a recent Graduate with some work experience
• A demonstrable interest in, and understanding of AML (Anti Money Laundering) and the wider CDD process is desirable, but training will be given
• Effective administration and organisation skills, demonstrating a high level of accuracy and attention to detail
• Ability to work under pressure and to manage concurrent demands and deadlines
• Able to ensure confidentiality when dealing with sensitive and confidential data
• An enquiring mind with the ability to understand discrepancies in data and solve problems
• Commitment to delivering excellent customer service
• Strong interpersonal skills and a proven ability to work effectively as part of a team
• Ability to learn new IT systems and workflow processes
• Flexible in approach to work, location and hours worked if required.
  Other information

JOB PURPOSE

To support the firm in providing efficient and effective client due diligence (CDD), conflict checking services, client and matter file creation and associated administration of the firm’s practice management systems.

RESPONSIBILITIES AND DUTIES:

• Completing and analysing conflict check reports
• Using the Firm’s file opening request system and processes, ensuring full and accurate data is provided to complete the CDD process
• Obtaining, checking and verifying client CDD documentation, identifying issues, and escalating where required
• Opening and amending client and matter files in the firm’s case management systems
• Participation in any special ISCC projects under the direction of the Information Services & Client Compliance Manager or Team Leader as required to meet the needs of the business
• Attendance at meetings and such training courses as agreed with Management
• Travel to other offices as may be required to fulfil dutie