Information Systems Coordinator

at  The Salvation Army

The Information Systems Coordinator is responsible to provide support to all Information Technology and Systems operations including network security and telecommunications and security systems for Community Services (Calgary) in conjunction with an external IT Consultant.
The incumbent is responsible to ensure all technology operations are in accordance with The Salvation Army policies and accreditation standards.

QUALIFICATIONS AND EDUCATION REQUIREMENTS:

• Certificate from a recognized college or technical school and A+ Certification.
• Completion of a two year diploma in computer science, engineering or other relevant field.
• Police Information Check with Vulnerable Sector Search
  Alternative combinations of education and experience may be considered

PREFERRED SKILLS/CAPABILITIES:

• Minimum 3 years’ experience in relevant field
• Proven experience in managing computer systems including hardware and software
• Knowledgeable about telecommunications and security equipment/ systems
• Demonstrated ability to troubleshoot issues and repair issues.
• Knowledgeable about common operating systems
• Proficient in Microsoft 365 Suite to be able to support staff with issues; advanced proficiency in MS Access.
• Attention to detail, problem solving and analytical skills.
• Able to proactively recognize potential risks and issues, respond with solutions and engage with others in implementing changes
• Strong sense of integrity and confidentiality with professional ethics.
• Enjoys helping people and has a customer service posture.
• Analytical and problem-solving skills that enable diagnosis of technology issues and solutions to fix them.
• Resourceful and creative to come up with ideas to improve processes or find products that meet program needs.
• Strong communication skills (verbal/ written); able to explain technical matters to non-technical staff in terms they can understand both verbally and by email.
• Organizational skills to keep track of various tasks/requests/projects and be able to prioritize them efficiently.
• Respect and understanding of The Salvation Army - its mission, culture and values.
• Able to lift, move and install equipment, regularly lifting up to 20 pounds and at times lifting up to 50 pounds.
  Published
  October 22, 2024
  Location
  Calgary
  Job Type
  Full-time
  Competition #
  EC272
  Ministry Unit/Dept:
  Community Services (Calgary)
  Salary Range: