Information Systems Manager (4300-50)

at  Hamilton County Ohio

LICENSURE OR CERTIFICATION REQUIREMENTS:

Must possess a valid state of residency driver’s license. Must remain insurable under the County’s vehicle insurance policy.
EQUIPMENT OPERATED: The following are examples only and are not intended to be all inclusive:
Calculator, computer, fax machine, copier, scanner, telephone, cell phone, printers, and other standard modern business office equipment.

JOB DESCRIPTION AND WORKER CHARACTERISTICS:

JOB DUTIES in order of importance

ESSENTIAL FUNCTIONS OF THE POSITION: For purposes of 42 USC 12101:

• Works under the general direction of the County Engineer or Chief Deputy Engineer
• Aligns Information Systems, Information Technology objectives and programs to organizational objectives and strategies
• Develops and continuously modifies a comprehensive strategic and tactical business plan for Information Systems and Technology in order to support organizational growth and efficiencies
• Actively participates as a member of the organizational Executive Team in order to plan and implement agency-wide leadership activities
• Provides highly responsible and complex administrative support and recommendations to top administration
• Establishes and interprets agency-wide program policy relating to information systems and technology
• Helps organizational business units plan and implement effective information systems projects aligned with their individual business plans and the strategic goals of the organization
• Optimizes costs of Information Technology services through a mix of internal and external resources to maximize budget
• Plans, coordinates, directs and actively participates in all Information Systems and Technology operation, projects and initiatives including hardware and software procurement and life-cycle management, data ETL functions, systems integration, record management, archives, records retention, imaging, custom development, project management, networking, communications, operations, security, scheduling, disaster recovery, budget, policy and staffing.
• Proactively plans, directs and manages Information Systems and Technology staff.
• Ensure staff have sufficient and up-to-date information.
• Fosters a culture of collaboration, respect, exceptional service, and continuous learning and improvement
• Maintains communication with applicable State, County and Local IT departments and staff, hardware and software vendor personnel to keep abreast of advances in technology and to ensure the needs of the consumers are met
• Provides clear communication to executive team and IT staff
• Keeps up to date with current and potential trends/concepts of the IT Sector
• Continuously monitors effectiveness of existing information system and technology in meeting established performance indicators, regulatory and reporting requirements and end-user satisfaction
• Identifies problems and proactively identifies and evaluates reasonable, sustainable and cost-effective solutions
• Makes decisions and interprets results based on quantitative techniques; continuously adjusts Information Systems and Technology business plans to meet or exceed short-medium-long term organizational goals while managing risk and minimizing life-cycle costs
• Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions
• Demonstrates regular and predictable attendance
• Due to the nature of the job, when scheduled for on-call assignment, the Information Systems Manager must be available to return to work after normal work hours or on weekends and/or holidays when called to do so
• Performs other duties as assigned.

MINIMUM ACCEPTABLE CHARACTERISTICS: (*indicates developed after employment)

KNOWLEDGE OF:

• Management principles
• Personnel administration
• Leadership, planning and organization
• Business principles; quality assurance
• Government structure and process
• Office practices and procedures
• County departmental policies, procedures, goals and objectives*.

SKILL IN:

• Information Systems development
• Workflow analysis; strategic planning
• Systems thinking; clear and concise communication
• Problem solving; management
• Vendor and contract negotiations.

• Works under the general direction of the County Engineer or Chief Deputy Engineer
• Aligns Information Systems, Information Technology objectives and programs to organizational objectives and strategies
• Develops and continuously modifies a comprehensive strategic and tactical business plan for Information Systems and Technology in order to support organizational growth and efficiencies
• Actively participates as a member of the organizational Executive Team in order to plan and implement agency-wide leadership activities
• Provides highly responsible and complex administrative support and recommendations to top administration
• Establishes and interprets agency-wide program policy relating to information systems and technology
• Helps organizational business units plan and implement effective information systems projects aligned with their individual business plans and the strategic goals of the organization
• Optimizes costs of Information Technology services through a mix of internal and external resources to maximize budget
• Plans, coordinates, directs and actively participates in all Information Systems and Technology operation, projects and initiatives including hardware and software procurement and life-cycle management, data ETL functions, systems integration, record management, archives, records retention, imaging, custom development, project management, networking, communications, operations, security, scheduling, disaster recovery, budget, policy and staffing.
• Proactively plans, directs and manages Information Systems and Technology staff.
• Ensure staff have sufficient and up-to-date information.
• Fosters a culture of collaboration, respect, exceptional service, and continuous learning and improvement
• Maintains communication with applicable State, County and Local IT departments and staff, hardware and software vendor personnel to keep abreast of advances in technology and to ensure the needs of the consumers are met
• Provides clear communication to executive team and IT staff
• Keeps up to date with current and potential trends/concepts of the IT Sector
• Continuously monitors effectiveness of existing information system and technology in meeting established performance indicators, regulatory and reporting requirements and end-user satisfaction
• Identifies problems and proactively identifies and evaluates reasonable, sustainable and cost-effective solutions
• Makes decisions and interprets results based on quantitative techniques; continuously adjusts Information Systems and Technology business plans to meet or exceed short-medium-long term organizational goals while managing risk and minimizing life-cycle costs
• Meets all job safety requirements and all applicable OSHA safety standards that pertain to essential functions
• Demonstrates regular and predictable attendance
• Due to the nature of the job, when scheduled for on-call assignment, the Information Systems Manager must be available to return to work after normal work hours or on weekends and/or holidays when called to do so
• Performs other duties as assigned