Information Technology Officer

at  Inland Empire Utilities Agency

THE POSITION:

Do you have a passion for technology and a desire to make a positive impact on the environment? If so, you might be the perfect candidate for the Information Technology Officer position. As the Information Technology Officer, you will be responsible for planning, managing, and implementing the Agency’s technology programs, especially the Enterprise Resource Planning (ERP) and related business systems. You will also lead a team of IT professionals and collaborate with other departments and stakeholders to develop efficient business processes and deploy innovative technologies such as AI to achieve the Agency’s strategic goals. Don’t miss this opportunity to join the Agency and advance your career in information technology while making a difference in your community. Apply today and become part of the Agency’s team!
The Inland Empire Utilities Agency (IEUA/Agency) serves approximately 935,000 residents in western San Bernardino County and is proud of our reputation of promoting greater water supply reliability through significant contributions to a diverse regional water supply portfolio, including water from stormwater capture, recycling and reuse, and imported water supplies. The Agency continues to be fully committed to ensuring long-term success for the region by leading the way in water resource management, environmental sustainability, and providing essential sanitation services in a regionally planned and cost-effective manner while safeguarding public health and promoting economic development.

Here are a few ways the Inland Empire Utilities Agency is committed to helping you feel your best, work your best, and live your best while working with us:

• A 4-day work week with remote hybrid work schedules for some positions
• A pension through California Public Employees’ Retirement System (CalPERS)
• Generous employer monthly health benefit allowances to go towards the cost of medical, dental, and vision insurance
• Competitive vacation, floating holiday, sick time, and agency paid holidays
• Education Reimbursement up to $5,250 per fiscal year
• Basic life insurance coverage provided
• 457b Deferred Compensation Contribution
• Interest free loan for a computer purchase up to $3,000

EDUCATION, TRAINING AND EXPERIENCE:

Graduation from an accredited four-year college or university with a major in computer infromation systems, business, public administration accounting or a closely related field, and at least seven years of related experience in performing information technology administration and programs. A master’s degree and experience in a public agency is preferred.

LICENSES; CERTIFICATES; SPECIAL REQUIREMENTS:

A valid California Class C driver’s license and the ability to maintain insurability under the Agency’s vehicle insurance program.
Project Management Professional (PMP) Certification is highly desired.

KNOWLEDGE OF:

Theory, principals, policies, practices, and techniques of public agency information technology administration and programs.
Principles, methods, practices, and tools of project planning and management.
Theory, principles and practices applicable to organizational improvement analysis and improvement interventions; principles and practices of group facilitation.
Advanced technical knowledge of enterprise resource management, asset management, and a variety of software systems applicable to area of assignment.
Principles, development methodologies and tools for systems analysis and design.
Applicable federal, state, and local laws, policies, and regulations applicable to areas of responsibility.
Research methods and financial and statistical data analysis techniques.
Agency ordinances, codes, procedures, and practices regarding areas of assignment.
Safety policies, practices, equipment, and supplies applicable to the work.
Principles and practices of sound business communications.
Principles and practices of effective management and supervision with an organization-wide perspective.
Principles and practices of organizational and culture change.
Principles and practices of public administration, including planning, budgeting, purchasing, and public records.
Agency policies and labor contract provisions.

EDUCATIONAL REIMBURSEMENT PROGRAM

The Agency may reimburse eligible employees for the cost of educational courses up to $5,250 per fiscal year for the cost of educational expenses that are related to the employee’s work. Limited Term employees are not eligible for this benefit.

THE DUTIES LISTED BELOW ARE INTENDED ONLY AS ILLUSTRATIONS OF THE VARIOUS TYPES OF WORK THAT MAY BE PERFORMED. THE OMISSION OF SPECIFIC STATEMENTS OF DUTIES DOES NOT EXCLUDE THEM FROM THE POSITION IF THE WORK IS SIMILAR, RELATED OR A LOGICAL ASSIGNMENT TO THIS CLASS.

Plans, organizes, controls, integrates, and evaluates the work of the assigned programs and staff; with staff, develops, implements, and monitors work plans to achieve goals and objectives; contributes to the development of and monitors performance against the annual department budget; supervises and participates in developing, implementing, and evaluating plans, work processes, systems, and procedures to achieve annual goals, objectives, and work standards; ensures the preparation and maintenance of a variety of records and reports.
Manages the performance of assigned staff; interviews and selects new staff; establishes performance requirements and personal development targets; regularly monitors performance and provides coaching for performance improvement and development; recommends compensation and provides other rewards to recognize performance; hears and makes recommendations on grievances; subject to management concurrence, approves or takes disciplinary action, up to and including termination, to address performance deficiencies, in accordance with Agency policies and labor agreements.
Provides day-to-day leadership and works with staff to ensure a high-performance, customer service-oriented work environment that supports achieving the Department’s and Agency’s mission, objectives, and values regarding teamwork, mutual trust, and respect; applies best practices and quality assurance processes to assigned areas of responsibility; enforces the maintenance of safe working conditions and ensures safe work practices are followed by assigned staff.
Participates in the formulation and implementation of departmental policy, planning, and strategy development; leads and directs staff and outside consulting resources in the development and application of new methods and processes to achieve higher efficiency, quality, and innovation in departmental work processes.
Plans, organizes, and participates in developing, implementing, and assessing information technology programs and initiatives. Serves as the Agency’s subject matter expert for enterprise resource planning and related business systems. Troubleshoots for other departments, researching and answering questions regarding areas of responsibility; confers with other departments to resolve problems, improve efficiency and effectiveness, and completion of projects; participates in the development and recommendation of procedures and processes to improve the efficiency, cost-effectiveness, customer responsiveness, and quality of Departmental and Agency programs/projects.
Plans, organizes, controls and integrates the work of outside contractors/consultants; develops, implements and monitors long-term plans, goals and objectives focused on achieving the assigned priorities; manages the development, implementation and evaluation of plans, policies, systems, programs and procedures to achieve the Department’s annual and long-term goals, objectives and work standards.
Manages the budget for assigned functional area including assisting in the development and monitoring of budget documents, performing or reviewing research, complex analyses and projections and analyzing trends and expenditures; tracks expenditures against the budget and compiles and analyzes budget variance reports; oversees the processing of purchase requisitions, check requests and the preparation of invoices and billing; manages and maintains inventory.
Provides input into department key performance indicators (KPIs); oversees or develops programs and systems to track and report KPIs; tracks and reports changes, variances and projections versus actuals; reviews and analyzes maintenance data and performance reports to ensure department goals, objectives and standards are being met.
Serves as a department or Agency representative to the Agency Board, Agency departments, member agencies, business and community organizations, and federal, state and local governmental bodies; communicates policies or procedures and resolves issues information technology programs; stays abreast of new trends and innovations in the information technology communities and in the wastewater, water and recycled water industry that impact the Agency’s information technology management.
Acts on behalf of the Manager of Information Technology in that individual’s absence.