Infrastructure Engineer

at  EC English Language Centres

WE ARE ACCEPTING APPLICATIONS FOR BOTH HYBRID WORKING IN MALTA, AND REMOTE WORKERS (TIME ZONE CET +/- 2 HOURS).

Ready to embark on a transformative journey that goes beyond traditional IT roles? At EC, we’re not just building systems – we’re crafting the future of global education! If you’re a tech pioneer with a hunger for innovation, adventure, and a dash of enchantment in your work, then you’re in the right place.
About EC English Language Centres: EC offers superior English language programmes in the top English-speaking destinations around the world, together with French in Montreal. Our world-class facilities and an outstanding team have allowed us to evolve into a globally recognised and trusted brand. Our vision is to maintain our growth while helping students from all over the world succeed in a global community.
Our team is at the heart of everything we do, and we are proud to have created an environment that will nurture your talent, explore your ideas and recognise your achievements. Together, we turn challenges into new opportunities to help us achieve more. We dream big and we work hard. We want you to dream big too and realise your own ambitions with us.
We are seeking an experienced Azure and Office 365 Infrastructure engineer to join our dynamic IT team. Reporting directly to the Head of IT Infrastructure, this role is pivotal in ensuring the seamless operation and growth of our IT systems. The successful candidate will be responsible for overseeing the management, optimization, and expansion of our Azure and Office 365 environments, together with the management of our corporate network setup (Fortinet) and on-prem servers. This role requires a strong technical background, project management skills, and the ability to provide both day-to-day support and strategic solutions.

EDUCATION REQUIRED:

Either a bachelor’s degree in a related field, or an equivalent MCAST qualification or equivalent experience.

EXPERIENCE REQUIRED:

At least 2-3 years of experience in managing and administering Azure and Microsoft 365 environments.

REQUIRED SKILLS:

• Experience in designing, implementing, and maintaining security monitoring and incident response.
• Strong understanding of cloud security principles, practices, and industry best practices.
• Familiarity with scripting and automation tools to streamline operational tasks.
• Excellent troubleshooting and problem-solving skills, with a focus on root cause analysis.
• Knowledge of security audits, risk assessments, and vulnerability management.
• Ability to work collaboratively with cross-functional teams and communicate effectively.
• Experience in DevSecOps methodologies is considered a plus.
• Experience building and deploying applications to the cloud (Azure)
• Ability to work autonomously with minimum supervision and to integrate well within a team.
• Excellent problem solving and analytical skills.
• Ability to quickly learn new technologies in depth.

INTERPERSONAL SKILLS:

• Good communication skills
• Team player
• Problem solving skills
• Ability to successfully work under tight project deadlines

Azure and Office 365 Management:
1. Design, implement, and maintain Azure and Office 365 environments to meet organizational needs.
2. Monitor and optimize Azure resources for performance, scalability, and cost efficiency.
3. Oversee user access, security settings, and compliance within Azure and Office 365 platforms.
4. In-Tune management across all devices.
5. Licensing ownership.
6. Collaborate with the IT team to ensure data protection and adherence to security policies.

1. The selected candidate will be on-call for urgent issues on a rotating roster basis, compensated with a weekly allowance.

• Project Management:

1. Lead and manage projects related to Azure and Office 365, from planning to execution and completion.
2. Coordinate with cross-functional teams to ensure projects are delivered on time and within budget.

3. Provide regular project updates to stakeholders and the IT leadership team.

4. Support and own the Fortinet firewalls deployed across our schools.

• Business-as-Usual (BAU) Support:

1. Perform daily operational tasks, including backup checks, Windows patching, SSL certificates management, and system monitoring.
2. Troubleshoot and resolve technical issues related to Azure, Office 365, and related systems.

3. Migration of on prem-systems to SharePoint/OneDrive, and management of on- prem Active Directory/AzureAD.

4. Provide timely incident response and root cause analysis for critical incidents.

• Development Team Support:

1. Collaborate with the development team to ensure smooth functioning of systems supporting the development lifecycle.

2. Assist in the deployment of new systems to support growth and innovation.

3. Provide technical guidance and support to the development team on infrastructure- related matters.

• Documentation and Knowledge Sharing:

1. Maintain comprehensive documentation of configurations, procedures, and best practices.
2. Share knowledge with team members and contribute to the continuous improvement of IT processes.