Infrastructure Engineer

at  Signet

Watford WD18, England, United Kingdom -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate17 Dec, 2024Not Specified20 Sep, 2024N/AGood communication skillsNoNo
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Description:

ABOUT YOU:

  • Experience in Windows server and desktop (including Active Directory, Group Policy, Server Management and configuration).
  • Excellent troubleshooting and technical problem-solving capabilities even with unfamiliar technology.
  • Demonstrable working knowledge of designing, configuring and monitoring IT systems (ideally using Solarwinds)
  • Demonstrable ability to communicate with accuracy and detail.
  • “Can do” attitude, not always waiting for direction or information from other people and happy to help with issues even if not in their core areas of competency.
  • Calm and focussed under pressure.

Responsibilities:

NEW ROLE CREATED WITHIN OUR IT STRUCTURE!

We are seeking an Infrastructure Engineer who will support the day-to-day maintenance and management of our infrastructure in the UK. Reporting into the Infrastructure Delivery Manager, you will be hands-on supporting infrastructure management, change and 3rd line support. You will be a key support for new projects, initiatives, maintenance and support incidents and to help deliver this you will ensure a close relationship is in place with our service team.
If you have a hunger to learn, a can do attitude and a willingness to discover as we continue to transform our services to cloud technologies, this could be the role for you.
This role will be involved in providing out-of-hours support, with an on-call rota during normal trading and adjusting the working pattern to some weekend working in peak trading.

ABOUT THE ROLE:

  • Perform system administration tasks across all UK services.
  • Troubleshoot production issues and provide technical expertise and insight into the service team on a 3rd line support basis.
  • Identify and implement alerts to proactively monitor services and infrastructure.
  • Implement alerts reactively to stop repeat incidents.
  • Ensure all work meets the security requirements for our systems.
  • Deputise for other team members when required. This might include leading on problems or providing technical advice to other members of the IT team.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Information Technology/IT

IT - Hardware / Telecom / Technical Staff / Support

Software Engineering

Graduate

Proficient

1

Watford WD18, United Kingdom