Infrastructure Support Analyst

at  Apex Hotels Ltd

Job Ref: 11467
Branch: Head Office - Edinburgh
Location: Head Office, Edinburgh
Salary/Benefits: Competitive Pay plus excellent company benefits and perks.
Contract type: Permanent
Hours: Full Time
Hours per week: 40
Posted date: 30/09/2024
Closing date: 13/11/2024

ABOUT YOU:

We are looking for someone who has the drive and determination to work in a fast paced and changing environment. We love to welcome people with different experiences and from different places into our Apex family. We want to ensure you get the best experience from the role you begin your journey with us in. To excel within this role, you will have:

• HND in IT related subject, or equivalent professional qualifications/experience.
• Experience in a fast-paced IT support environment.
• Excellent working knowledge of deploying and managing computer and mobile device hardware.
• Excellent working knowledge of Windows infrastructure, knowledge of Hyper-V and Windows server technologies are highly desirable.
• Fundamental knowledge of networking principles – (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs).
• Knowledge and experience of supporting the Microsoft 365 suite (MS Office, Teams, SharePoint).
• Strong technical background with an ability to give instructions and advice to a non-technical audience.
• Working knowledge of Active Directory.
• Working knowledge of Telephony and SharePoint desirable.
• Experience supporting Technology in a Hospitality business is desirable but not essential.

You will work with great people, enjoy your time at work, develop new friendships, networks, and skills, and of course you will also receive a competitive rate of pay and a generous range of employee benefits which includes:

• 30 days holiday
• Training and development from day one
• Employee events and celebrations
• Inhouse company interactive employee communication APP
• Entry to our state-of-the-art gym and pools
• Healthy meals to enjoy while you’re working.
• Access to an external Employee Assistance Programme
• Financial Wellbeing App Wagestream, allowing you the flexibility to get paid earlier than your normal monthly pay date.
• £200 referral bonus when your friends or family join the team.

Following your first successful 3 months, you’ll also receive ……

• Access to our discounts and wellbeing platform “Treat Yourself Here”, unlocking savings and experiences for you and your family.
• Involvement in our employee of the quarter and annual recognition schemes
• Long service recognition
• Probation pass and annual anniversary complimentary guest experience overnight stay and dinner for two
• 50% discount in our restaurants
• Cycle to Work Scheme
• Discounted room rates for employees, friends, and family
• Spa treatments and product discounts
• Critical Illness Life Assurance cover

We encourage you to bring your true self to work. We’ll provide great training and development opportunities, allowing you to flourish in a fulfilling career, reaching your dreams and aspirations. Our family can never be too big, there’s a place here for you. We have one ask - that you bring your personality, ideas, and spark. We’re an innovative, thriving business and we want you to be part of our exciting journey.
If this is you,Click Apply. We look forward to hearing from yo

• HND in IT related subject, or equivalent professional qualifications/experience.
• Experience in a fast-paced IT support environment.
• Excellent working knowledge of deploying and managing computer and mobile device hardware.
• Excellent working knowledge of Windows infrastructure, knowledge of Hyper-V and Windows server technologies are highly desirable.
• Fundamental knowledge of networking principles – (LAN, IPv4, DNS, DHCP, Firewalls, Managed Switches, VLANs).
• Knowledge and experience of supporting the Microsoft 365 suite (MS Office, Teams, SharePoint).
• Strong technical background with an ability to give instructions and advice to a non-technical audience.
• Working knowledge of Active Directory.
• Working knowledge of Telephony and SharePoint desirable.
• Experience supporting Technology in a Hospitality business is desirable but not essential