INGENIERO DE CALIDAD

at  Qorvo

INGENIERO DE CALIDAD

Experience Level: Individual Contributor
Job Type: Full-Time
Location:Costa Rica - Heredia, CR
Requisition ID: 8386
Qorvo (Nasdaq: QRVO) supplies innovative semiconductor solutions that make a better world possible. We combine product and technology leadership, systems-level expertise and global manufacturing scale to quickly solve our customers’ most complex technical challenges. Qorvo serves diverse high-growth segments of large global markets, including consumer electronics, smart home/IoT, automotive, EVs, battery-powered appliances, network infrastructure, healthcare and aerospace/defense. Visit www.qorvo.com to learn how our diverse and innovative team is helping connect, protect and power our planet.

• Lead the process of attention, investigation and response to Customer Complaints, ensuring the correct and effective application of Lean tools in problem resolution.
• Coordinate continuous improvement projects throughout the production process to prevent the recurrence of quality problems, generating synergy through the involvement of the applicable functional areas according to each case.
• Prepare procedures, visual aids and training materials to prevent quality problems through dissemination, training and staff awareness.
• Prepare and present projects and reports related to Quality results at both local and corporate levels.
• Supervise the MRB (Material Review Board) and CCB (Change Control Board) processes, ensuring effective and efficient processes that facilitate decision-making in an expeditious manner and with the correct information.
• Design and implement tools for data collection and analysis that allow obtaining the information required for decision-making at the management level.
• Coordinate the obtaining of samples related to Customer Complaints, design the required analysis processes and the reporting of results, and ensure the appropriate disposal of the material when it is no longer required.
• Maintain accurate and updated records of the investigations carried out and in process, for reference, research and internal consultation purposes, as well as to be presented in internal, corporate, external entity or client audits.
• Participate in the interviews, selection, hiring and training processes of new personnel in the area in which the position is developed. Effectively carry out other tasks and activities assigned within the Quality Department.