GP Strategies Corporation is one of the world’s leading talent transformation providers. By delivering award-winning learning and development solutions, we help organizations transform through their people and achieve meaningful change. GP Strategies has delivered our innovative consulting, learning services, and talent technology solutions to over 6,000 organizations globally.
From our global experience working across thousands of projects and initiatives over the past 55 years, we’ve learned that relationships, business, work, innovation, strategy, and transformation are all about people. And, to put it simply, GP Strategies is about our people - an extensive global network of learning experts. Additional information can be found at www.gpstrategies.com.

JOB SUMMARY

We are looking for a Technical Service Engineer to join our team in the automotive area. The ideal candidate should have strong English language skills and extensive experience in the automotive technical support area. You will be responsible for providing technical advice, remote assistance, quality assurance, and performing analysis and reporting to ensure customer satisfaction and efficiency in repair processes.

REQUIREMENTS:

• Degree in Mechanical Engineering, Automotive Engineering or related field.
• Previous experience in automotive technical support.
• English language proficiency.
• Exceptional communication skills and ability to work as part of a team.
• In-depth knowledge of Volvo products and diagnostic tools.

Key Skills:

• Team work.
• Customer oriented.
• Creativity and innovation.
• Interpersonal communication.
• Organizational skills.
• Data analysis and reporting skills (intermediate-advanced Excel).
• Critical thinking.
• Problem solving.
• Written and spoken expression (intermediate-advanced Spanish and English).
• Active listening and follow-up.

With more than 4000 employees in over 30 countries, diversity at GP Strategies is second nature! Beyond our locations, our culture focuses on performance and revolves around respect, fairness, and working collaboratively to achieve our goals. We support our People, no matter who they are or where they are from, because we all have valuable and unique perspectives and approaches. That’s how great ideas are born, which enable us to work smarter.
GP Strategies is committed and proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy, childbirth and related conditions, sexual orientation, and gender identity), national origin, age, veteran status, disability, or any other federally protected class.

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Please refer the Job description for details