Inside Account Manager

at  TD SYNNEX

JOB DESCRIPTION

• Position owner must stay current with vendor-specific portfolio in order to make appropriate recommendations to resellers on the configuration and design of system solutions along with product awareness in order to grow the sales of a funding vendor’s product line.
• Incumbent is seasoned and has the experience to handle complex customer issues with minimal supervision.
• Works closely with TD SYNNEX’s Product Manager and the funding vendor’s representatives to execute marketing activities.

QUALIFICATIONS, REQUIRED KNOWLEDGE SKILLS & ABILITIES AND WORKING CONDITIONS

The requirements listed below are representative of the knowledge, skill, and/or ability required.

• Able to assimilate research data from a variety of sources, analyze, and recommend appropriate courses of action to take.
• Able to be diplomatic when handling calls/correspondence for Management.
• Able to coach others in the development of their skills. Able to comprehend, integrate, and improve upon complex cross functional business processes.
• Able to constructively work under stress and pressure when faced with high workloads and deadlines.
• Able to display assertiveness and a high level of self-confidence.
• Able to facilitate group interactions.
• Able to identify needs and opportunities and develop action plans to address.
• Able to interact effectively with all levels of management.
• Able to negotiate skillfully, promote/sell ideas persuasively, and close transactions with mutually beneficial results.
• Able to prepare/analyze appropriate reports and other business correspondence.
• Able to serve as a resource to others in the resolution of complex problems and issues.
• Able to sort through numerical information and recognize trends and details.
• Able to think strategically and tactically.
• Able to use relevant computer system applications (which may include spreadsheets, word processors, databases, etc.) at an advanced level.
• Possesses strong organizational and time management skills, driving tasks to completion.
• Able to analyze and resolve complex issues and problems in a sound and timely fashion.
• Minimum of 1 to 3 years or relevant work experience in vendor relations & formal product presentations and/or technical sales training experience to small and medium audiences
• Knowledge of the interoperability of various PC components, software, peripherals, networking, desktop platforms, applications, standalone and network operating systems, with strong technical abilities in at least (2) of these areas
• Able to maintain confidentiality of sensitive information.

DON’T MEET EVERY SINGLE REQUIREMENT? APPLY ANYWAY.

At Shyft Global Services, a TD SYNNEX Company, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion. If you’re excited about working for our company and believe you’re a good fit for this role, we encourage you to apply. You may be exactly the person we’re looking for!
We are an equal opportunity employer and committed to building a team that represents and empowers a variety of backgrounds, perspectives, and skills. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law

• Proactively manages accounts by evaluating product mix and profitability
• Makes adjustments to meet TD profitability objectives
• Identify appropriate opportunity to sell TD full portfolio of products and services
• Develops strategic business plans, and effectively present to TD management.
• Viewed by supporting departments management teams as a change agent and subject matter expert
• Provides sales/marketing support to increase vendor and product awareness.
• Provides technical presentations/training to sales, support, and customers.
• Assists associates and reps in resolving complex, important customer problems or issues
• Reports on key metrics as designated by product line(s) of responsibility and distributes monthly update to Leadership, Product Marketing Team, and vendor representative(s).
• Requires high level of interpersonal and collaborative skills
• Identifies, develops, and implements business opportunities through customer facing activities
• Demonstrates detailed account knowledge
• Creates business plans to uncover new opportunities, and increase TD SYNNEX’s sales and profits
• Represents TD SYNNEX professionally in daily interface with business partners, customers, and supporting departments
• Represents TD SYNNEX at business partner events
• Performs additional duties as assigned
• Meets attendance and punctuality standards