Inside Sales Caller - MSP (remote PH)

at  FUJIFILM MicroChannel

WHY JOIN OUR TEAM

• Fully Remote Work Enjoy the freedom and flexibility of fully remote work, allowing you to work from anywhere and achieve a better work-life balance.
• Employee Referral Program We are constantly seeking exceptional talents, and if your referral is successfully hired, you become eligible for a bonus.
• Anniversary Rewards We deeply appreciate and value your loyalty and commitment, expressing gratitude through special gifts as you reach service milestones.
• Paid Time Off We actively encourage prioritising personal well-being, taking breaks, and cherishing meaningful moments with family and friends.
• IT Equipment Boost your productivity with our comprehensive range of tools, including laptops, keyboards, mice, headsets, additional monitors, and internet backup, ensuring efficient workflow optimisation.
• HMO Allowance Staff receive an allowance covering Health Maintenance Organisation (HMO) costs for themselves and their qualified dependents, equivalent to the required premium amount.
• Annual Bonus We offer a fixed annual bonus as a remarkable company perk, providing our dedicated staff with a 13th month pay.
• Full-Time and Long-Term Opportunity We highly value long-term commitment and strive to provide a fulfilling experience throughout your journey with us.
• Company Events We organise diverse events, in-person or online, to foster camaraderie among staff, featuring fun activities to strengthen teamwork, improve communication, and offer opportunities for socialising and bonding outside of work.
• Trainings and Certifications We prioritise staff’s professional growth through significant investments in training and certifications, empowering them to excel in their careers.

A LITTLE BIT ABOUT US

FUJIFILM MicroChannel is a multi-award-winning business solutions and technology provider, servicing mid-sized to large businesses, corporate divisions, government agencies, and enterprise organisations. Founded in 1995, FUJIFILM MicroChannel assists in clients to leverage technology for commercial success.
With outstanding credentials, an experienced team, and over 100+ Awards received from Microsoft, SAP, Sage, MYOB, Qlik and Körber, FUJIFILM MicroChannel is one of Australia’s most respected business solutions and technology providers. We sell and support world-class products from leading vendors; covering a full range of end-to-end operational and back-office systems

ABOUT THE ROLE

The Inside Sales Caller will be responsible for reaching out to an existing list of warm clients who are already using our services. The primary goal is to engage these clients and explore opportunities for them to utilize our IT Managed Services which proactively manages and assumes responsibility for a client’s IT infrastructure and end-user systems. Offering range of services, including network management, cybersecurity, data backup, etc., this role requires excellent communication skills, a customer-centric approach, and the ability to effectively convey the value of our IT solutions.

WHAT YOU’LL DO

• Client Outreach: Make outbound calls to a list of warm clients already using our other products to discuss their current services and introduce our IT Managed Services.
• Relationship Building: Develop and maintain strong relationships with clients to understand their needs and identify potential opportunities for additional services.
• Product Knowledge: Maintain a thorough understanding of our IT Managed Services to effectively communicate benefits and features to clients.
• Sales Targets: Achieve monthly and quarterly sales targets by converting warm leads into IT Managed Services clients.
• Follow-Up: Conduct follow-up calls and emails to ensure client satisfaction and address any questions or concerns.
• CRM Management: Update and maintain accurate records of all client interactions and sales activities in the CRM system.
• Feedback: Provide feedback to the sales and marketing teams on client responses and market trends.
• Marketing: Assist with Blog and monthly Newsletters as well as other targeted materials and contact clients to discuss these resources.