Inside Sales Consultant

at  Manulife

Manulife Investment Management (MIM) Advisor Group delivers financial and investment solutions and advice, including financial planning and insurance, to clients across the wealth spectrum.
The Inside Sales Consultant, being a Transition Consultant, is an important role in the MIM Advisor Group. The Consultant connects with employees in our group plans at Manulife at a time when they are transitioning away from their current employer to understand their investment and other needs so that they may guide and assist them with respect to their plans going forward.

REQUIRED QUALIFICATIONS:

• Minimum 1 year in client facing roles in the financial industry, preferability wealth or asset management
• Post-Secondary Education is an asset
• Life License ( LLQP) required by start date
• Mutual Fund License (MFDA) is preferred

PREFERRED QUALIFICATIONS:

• Demonstrated ability to articulate value proposition through consultation over the phone
• Possess active listening skills to understand the clients’ needs and personal situation
• Attention to detail in gathering and accurately recording all customer information
• High degree of integrity putting the client at the center of the conversation
• Strong compliance approach
• Remain current and up to date on our products and services, as well as processes
• The successful candidate will be required to communicate in English and French in order to support clients from various jurisdictions outside of Quebec.
  Bilingual (French & English) is required - The successful candidate will be required to communicate in English and French to support clients from various jurisdictions outside of Quebec.

• Conduct one-on-one needs-based conversations over the phone for group retirement plan-members currently enrolled in an employer group plan
• Educate and communicate value proposition on benefits of various options for members
• Conduct financial illustrations for plan members around drawing retirement income
• Guide members through need-based analysis and formulate a plan of action and related suitability for immediate assets that are in group plan
• By understanding client preferences and their personal situation, identify referral opportunities