Inside Sales Engineer, South Africa for our Food & Water Service Business

at  Alfa Laval

About Us
Alfa Laval is a leading global provider of first-rate products in the areas of heat transfer, separation and fluid handling. Our team is dedicated to pushing boundaries and achieving excellence mainly in energy, the environment, food and the marine industry.
Alfa Laval India is looking for a passionate Product and Application Engineer who will be based out of Pune, India!!
Alfa Laval India Middle East and Africa has a strong ambition to become world-class in terms of service quality delivering superior customer experience. We offer a challenging, exciting, and rewarding position in a highly dynamic and interesting organization.
The Inside Sales Engineer is a key technical advisor and product advocate to actively drive and to manage the technology evaluation stage of the sales process.
The person would be closely working with High Speed Separator and Configured systems under BU HSS & FOS . Product knowledge of High Speed separator is required. Apart from product knowledge Candidate must have experience in some food application Like Food & Fruit processing, Beer, Dairy, Pharma, Starch, Beverage, Protein etc.
Who you are?
As an Inside Sales Engineer, you are a key person to identify and provide reliable solutions for all technical issues to assure complete customer satisfaction throughout the sales process. You have a strong service culture. You are motivated by customer relations, results, continuous improvement, and have excellent people and communication skills.

Job Description

• Follow established sales processes and guidelines to promote and sell Alfa Laval Product and services.
• Investigate and identify parts/products needed by customer.
• Create and actively follow up transactional quotes.
• Proactive looking for upselling opportunities.
• Actively follow up the quote in order to understand if the proposed value is understood and if it is matching the customer needs.
• Use the CRM tool and other tools in a consistent and qualitative way, to support the sales process and take decisions.

Knowledge
Technical knowledge. Product knowledge and deep understanding of the customer process and applications; Competent in various separation processes and products.
Digital communication. Express (written & verbal) in an appealing way: personal (authentic), concise, relevant. Use active listening. Have
a social media active profile and use digital channels to increase network and secure presence
Digital customer support interaction: Proactive, Service minded, strong in customer care and take quick actions
Facilitation skills: Ability to train and coach others on P&A certifications,
Qualification & Experience
Mechanical or Chemical engineering graduate with up to 3 years working experience in a similar position.
The location
The position is based in Johannesburg, South Africa

Why Alfa Laval

• You will join a highly motivated and skilled team and work in a challenging, fast moving and developing business.
• We offer you an interesting and challenging position in an international, open, and friendly environment where we help each other to develop and create value for our customers.
• Exciting place to build a global network with different nationalities to mingle and to learn.

If you consider yourself qualified for the position please apply on the given link. Selection and interviews will be ongoing.
Note -
We care about diversity, inclusion and equity in our recruitment processes. We also believe behavioral traits can provide important insights into a candidate’s fit to a role. To help us achieve this we apply Pymetrics assessments, and upon application you will be invited to play the assessment games

Please refer the Job description for details