Inside Sales Executive

at  CDI ENERGY PRODUCTS PTE LTD

Role Summary:

• Playing a fundamental role in achieving company revenue growth objectives
• Responsible to process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Job Description / Job Scope:

• Ownership of allocated Inside Sales work by customer account.
• Understanding customer needs and requirements
• Generating of quotations based on customer requirements.
• Ensure customer purchase orders are executed in a timely manner.
• Ensure all customer required specifications, drawings and any related documentations are communicated to appropriate personnel within the organization.
• Manage all delivery and pricing against customer customer purchase orders.
• Ensure timely delivery of shipment.
• Work with outdoor sales to achieve objectives.
• Generate M3 report for data accuracy.
• Responsible for and directly involved with assigned customers.
• Monitor delivery and expediting when needed.
• Collate purchase orders to suppliers.
• Track orders and ensure timely delivery by suppliers.
• Handle customer returns and issues from suppliers.
• Co-ordinate shipment from/to customers & suppliers.
• Following up customer overdue payment.
• Suggest improvements to increase efficiency of Inside Sales dept.
• Any tasks that may assigned by superior from time to time.

Requirements:

• Willing to learn
• Knowledge of ERP/Oracle system such as order processing, issuance of PO.
• 3 years of experience
• MS Office Software (Word, Excel) Meticulous, organized, good customer service & negotation skills
• Work Environment and Demands Office environment with some exposure to the manufacturing environment.
• Fast paced atmosphere with multiple priorities and constant changes.

• Playing a fundamental role in achieving company revenue growth objectives
• Responsible to process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction