Inside Sales - Fireplaces

at  RIO GRANDE CO

Inside sales/order processors primary activities include entering sales orders from information received from multiple sources including: phone, e-mail, web sites or from the outside sales team. Duties include confirming product specifications, quantities, pricing and scheduling of services such as delivery or installation. There is a high level of interaction with customers, vendors and other employees in a fast-paced environment.

JOB REQUIREMENTS

• A minimum of 1 year experience in customer service, inside sales and/or order entry experience
• Experience working with distribution software
• Construction or building materials experience preferred
• Ability to work effectively as a part of a team
• Proficient in Microsoft Office, specifically Work, Excel and Outlook
• Excellent verbal and written communication skills
• Ability to work in a fast-paced dynamic work environment
• Excellent organizational skills and attention to detail
  Rio Grande Co. Benefits Program includes a profit-sharing plan, 401(k) plan, 3 medical plans, FREE virtual healthcare, 2 dental plans, vision insurance, health savings accounts, flexible spending accounts, short term disability, long term disability, life insurance, voluntary life insurance, accident insurance, an employee assistance program and other value-added benefits plans.
  This job posting will remain open until we have identified an adequate applicant pool. Applicants are strongly encouraged to apply early

• Create sales orders on all incoming orders in a timely basis. Creates and ties purchase orders for stock and non-stock product works with purchasing to ensure proper stock levels.
• May enter orders for service work or delivery. Ensures service parts are ordered, service is scheduled and conducts customer follow-up to ensure work was completed satisfactorily.
• Finalize sales orders by updating order information and completing shipping feedback.
• May be responsible for scheduling installation or service or product.
• May have responsibility for system integrity including maintenance of pricing records, creating new items, tracking and entering/maintaining price quotes.
• Perform clerical duties such as filing, maintenance of reports, housekeeping and other duties as assigned.