Inside Sales Junior (Válvulas)

at  Emerson

¡This is an exciting opportunity for you! The Inside Sales will provide basic technical support to our internal and external sales personnel as well preparing basic technical-commercial proposals related with valves. Evaluating customer specifications.

IN THIS ROLE, YOUR RESPONSIBILITIES WILL BE:

• Provide assistance to customers and order entry process, all in accordance with company defined parameters.
• Takes part in the process of proposal scope definition, working with the customer and the Account Leader team to fill out the process and customer requirements.
• Participates in the technical design of a proposal – simplex complexity according to detailed standards and RFQ
• Works collaboratively with Operations and Sales Teams, also asking participation of Legal, EHS and Procurement departments, when it applies
• Ensure that proposals follow the Proposal Process established by Emerson and work to be alert identifying process improvements.
• Keeps record of the incoming quotations and orders in CRM following the Proposals Guidelines
• Be able to perform sizing and selection to choose equipment that will meet customer’s needs.
• Provide backup and support for other ISEs and team members to maintain service levels.
• Provide the technical and commercial review for the Order Management process maintaining the important metrics. Include inventory validations
• Be prepared to work in closing dates schedule by company and follow the organization arranged by Customer Care department.
• Provide support to Order Management, Logistic, Collectors teams when processing an order. Handel Customer Portals
• Maintain individual performance levels and ensure critical metrics stay aligned with targets.
• Participate in all required training provided by the company, such as those related to Trade Compliance and all training related to compliance with legal regulations and / or Corporate Policies, and may also be the mentor/guide of these issues if it is required.
• Must follow the ethical principles, vision, mission and be aligned with the values defined by the top management of the company.
• Acquires the certification in products selling skills and applications knowledge that might be requested periodically by the division.

FOR THIS ROLE, YOU WILL NEED:

• Student or Engineering degree.
• 1 year of experience crafting valves proposals.
• Proficiency in English language able to speak and understand a technical or commercial conversation.