Inside Sales Manager - Central Cluster (m/fd)

at  Boston Scientific Corporation

Job Description

GENERAL SUMMARY

Developing a remote selling channel with Inside Sales is one of BSC EMEA key multidivisional initiatives. We are aiming hereby to deliver an excellent customer experience by developing and nurturing strong relationships with them remotely, and to grow in currently under-tapped segments.

WHO WE ARE LOOKING FOR

• Strong leadership and influencing skills
• Experience of leading and developing high performing teams
• Sales management and coaching skills
• Ability to motivate and lead a team to deliver outstanding results
• Experience of working in a matrix management function
• Previous experience in an Inside Sales environment, preferably in a regulated one as in healthcare, medical devices, pharmaceutical
• Exposure to best practices in an inside sales supervisor function is highly desirable
• Ability to recruit, develop and retain talents
• Strong communication, interpersonal and relationship building skills
• Drive and tenacity
• Ability to lead projects
• Direct CRM experience in inside sales tools
• Fluent in English and German
  This role will be based in Dusseldorf, with flexibility to work from home a couple of days per week.

PURPOSE STATEMENT

The Inside Sales Leader will be responsible for developing and executing the go to market inside sales strategy whilst building a high performing Inside Sales function across the business. The Inside sales leader will be responsible for working closely with the divisional leaders and key stakeholders to drive business that will move the needle identifying organic growth. This role is part of the Healthcare Services and Alliance central team and will provide functional excellence to the Insider sales functions in a matrix reporting environment, along with day-to-day coaching to the Inside Sales Team. The role reports into the EMEA Inside Sales Director.

KEY RESPONSIBILITIES

• Enabling and developing a high performing Inside sales function
• Implementing a management operating cadence across the group & key stakeholders
• Establishing key KPI’s and SLA’s (cross functional)
• Identifying areas of organic growth and lift & shift across the function
• Implementing and running a robust sales process and review
• Coaching and developing a high performing desk based selling function
• Weekly Sales Review with Sales Cloud (our Customer Relationship Management system) and Tableau (Our Reporting and Analytics system) on customer level, franchise mix and the sales activities per account with the sales reps to drive growth.
• Recruiting and onboarding of new Inside Sales Reps
• Driving implementation and adoption of the technology platforms in their own teams
• Strong stakeholder management across a matrix org
• Present the Inside sales models internally to stakeholders and facilitate their implementation
• Strong leader of change and ability to take others through this
• Influence Divisional stakeholders towards optimized processes, account selection, target setting and best practices in leveraging Inside Sales