Inside Sales

at  Marcone HVAC

Kitchener, ON, Canada -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Apr, 2025USD 50000 Annual24 Jan, 2025N/AGood communication skillsNoNo
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Description:

WHO WE ARE

With nine wholesale branches and three luxury showrooms located throughout southwestern Ontario, Marks Supply is a leading supplier for top-quality Plumbing , P.V.F. , Hydronics and HVAC products. Our success is directly linked to our conviction to provide exceptional customer service; to nurture a highly educated, knowledgeable team of employees; and to embrace new, innovative technology. Recently acquired by Munch’s Supply, a leading U.S.-based HVAC and Plumbing Distributor, we are uniquely positioned to grow exponentially.
What makes us different from other wholesale distributors is our people, and the deep commitment they have to sharing the very best product knowledge to guide customer decisions and demonstrate our value. Through ongoing training, a generous education policy, and our Product Pro Program, we set our teams up for success knowing they are the foundation our success relies on. Joining us now is a chance to be a critical part in the next phase of our growth and the confidence to know we will take you on that journey with us.

WHAT WE HAVE TO OFFER:

We foster a supportive work environment where we are committed to the growth and development of our employees. You will have the opportunity to collaborate with a skilled team, some of whom have been integral members of our organization for many years. We empower our employees to make decisions, to learn from their mistakes, and to reach further in their career with us. Additionally, we provide:

  • A comprehensive health benefits package, paid for by the company.
  • Life insurance, short-term and long-term disability.
  • Paid vacation and holidays
  • Employee Assistance Program
  • Education reimbursement
  • Employee discounts
  • And much more!

If you have 70% of the qualifications we are looking for and want to be part of success, we encourage you to express your interest. We can’t promise it will be a fit, but we do promise to consider your experience. Apply now.
Marks Supply encourages applications from all qualified individuals and will accommodate applicants’ disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. Any assessment and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request.
If you require a disability-related accommodation to participate in the recruitment process, please contact us directly. Marks Supply will consult with all applicants with disabilities who request accommodation during the recruitment process to ensure that the accommodation provided considers the applicant’s individual accessibility needs.

LI-KH

Responsibilities:

  • _ Learn._ You will participate in training and coaching to build your product and industry knowledge and grow your sales skills
  • _ Provide excellent customer service. _You will respond to in person and telephone inquiries quickly and professionally, demonstrating thorough product and pricing knowledge. You will:
  • Coordinate orders, ensuring proper products with correct pricing are allocated and a delivery time is confirmed.
  • Research out-of-stock and special Non-stock requests with suppliers and other branches, to gather pricing, lead times, freight costs, minimum buy-requirements, and manage special orders.
  • Utilize product knowledge to recommend alternatives to customers if their initial request cannot be met, upselling whenever possible.
  • Develop positive relationships with customers, working to resolve any issues, avoiding conflict, and escalating when needed.
  • Assist counter with customer orders, pickups, and returns as required.
  • Participate in yearly inventory count and Saturday counter shifts as scheduled
  • Increase sales. You will reach out to customers by phone to provide details on specials or products that may be of interest. You will share leads with the Sales and Growth team, working as a team to accomplish department and company objectives.


REQUIREMENT SUMMARY

Min:N/AMax:5.0 year(s)

Marketing/Advertising/Sales

Sales / BD

Sales

Graduate

A customer facing role and the organizational skills to manage detailed paperwork and written requests

Proficient

1

Kitchener, ON, Canada