Inside Sales Representative

at  ArxIUM Inc

WHO WE ARE:

ARxIUM is a leader in the development of advanced pharmacy technology and solutions. Here you have the opportunity to work with the best experts in the pharmacy health systems sector paving the way with innovative automation hardware and software technologies.
ARxIUM has been providing innovative solutions in the pharmacy automation space for over twenty years and currently serves customers in North America, Europe and Asia. We have offices in Winnipeg and the Chicago Area and work remotely in cities across North America and Europe.

ARxIUM is proud to offer the successful candidate

• Medical/Dental/Vision benefits or Health Spending Account
• Company paid Life/ADD insurance

ABOUT THE ROLE:

Inside Sales Representatives develop, maintain, and implement long-term business partnerships with customers. This includes following up on customers who have shown an interest in doing business with the Company, providing and following up on quotes, taking care of any service issues, call campaigns and understanding the customers’ specialty areas in order to provide value.
The ISR promotes the use of and consultatively sells ARxIUM products to new and existing customers. Additionally, they will promote and deliver targeted programs and provide solutions in order to expand and retain existing business. The ISR also prospects for new business and deliver presentations, proposals and finalize deals as it relates to new business and strategic accounts in coordination with the Client Solutions in order to contribute to increased profitable revenues and technology sales goals.

THIS ROLE IS BASED IN WINNIPEG, MB.

What You’ll Be doing:

• Initiates proactive calls to established customers in order to grow sales revenue and develop customer loyalty.
• Conducts pre-call research and planning to set goals for the call and to anticipate customer needs.
• Initiates proactive calls to recruit customers who have shown an interest in doing business with the Company.
• Generates professional quotes and inquires on all quotes for which orders were not placed to use reasons to develop competitive information by market segment.
• Generates and analyzes reports to identify customer trends in order to either take advantage of the trend or minimize the impact of the trend.
• Follow company’s sales process and executes consultative sales strategies based on existing customer’s business needs in order to achieve established business objectives.
• Develops and implements strategic sales plans to support corporate goals.
• Appropriately logs and forecasts all territory sales activities in CRM as required.
• Works directly with Client Solutions team to execute new business sales strategies, expansion and maintenance sales strategies, and using company products to address customer specific needs.
• Demonstrates initiative in their own professional development such as keeping abreast of the industry and its changes through the use of industry information and company literature.
• Sales efforts will include calling on and presenting to pharmacy and health system executives (C-Suite), managers, operations staff, individual pharmacy owners, and at times pharmacy customer base such as nursing home administrators, nursing staff, and corrections officers.
• Participates in required sales training that will allow the ARxIUM sales force to continually maintain a consultative sales approach with all customers.
• Delivers professional presentations to existing and new customers
• Participates in weekly sales meetings.
• Facilitate the internal hand-off of new contracts/new projects from Client Solutions to Project Manager and Implementation.
• Represents ARxIUM at company and regional trade shows.
• Must be willing to work extended hours, as needed, in order to meet sales objectives.
• May require up to 25% travel to events such as customer meetings, conferences, national and regional sales meetings.
• Performs related duties as assigned.