Inside Sales Representative

at  CNH Industrial

Overview:
CNH Industrial is a world-class equipment and services company dedicated to advancing the noble work of agriculture and construction workers. Driven by our shared purpose of Breaking New Ground, we are passionate about bringing Innovation, Sustainability, and Productivity to all that we do. As a truly global company, CNH Industrial’s 37,000+ employees form part of a diverse and inclusive workplace, focused on empowering customers to grow, and build, a better world through our core brands: Case IH, STEYR, New Holland Agriculture, CASE, and New Holland Construction.
The Inside Sales Representative will support and promote the sales of CNH Parts & Service products within an assigned territory with the primary responsibility for making outbound sales calls. This person will be tasked with producing consistent growth across Construction and Agricultural Parts/Service related products and services through effective use of the telephone and other electronic means.

• Develop and implement a territory parts business plan that identifies and evaluates all new parts business growth opportunities. Assists dealers in establishing key customer relationships, expand market share and improve dealer profitability. Influence dealers to embrace product support retail growth to 100% absorption and grow dealer service sales.
• Support, promote and facilitate the sale of CNH Parts and Service offerings to a network of dealers by crafting a daily, monthly and annual call plans using data and market knowledge. Meet or exceed sale targets, metrics and goals.
• Capture market intelligence for corporate parts and service marketing development teams. Implement parts programs and follow-up as vital to ensure competitiveness.
• Provide input for corporate reports and forecasts for management reporting as necessary.
• Focus on activities and strategies that will result in revenue growth and make CNH the preferred supplier of parts for each dealership.
• Handle post-order incidents by working with the appropriate CNH departments, vendors and dealers, including the coordination of shipments.
• Responsible for maintaining acceptable inbound and outbound call volume