Inside Sales Representative (Dryden)

at  Fountain Tire

Overview:
Fountain Tire Dryden is searching for a friendly, dedicated, and knowledgeable individual to join our team as an Inside Sales Representative.
At Fountain Tire, our associates are our number one asset. As a vital member of our team, you will get to enjoy some great benefits:
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Competitive compensation ($20-$25 per hour Based on experience)

• Comprehensive health, dental, and vision benefit programs for you and your family, including an RRSP program with company matching
• We will develop your skills and certifications with our excellent training program & opportunity for advancement
• The opportunity to work with an excellent team and great customers
• Regular day shifts
• Great discounts for you and your family on tires, parts and mechanical services

As part of the front-line staff, the Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required tire service and tire requirements. Your duties will include:

• Greeting and communicating with customers on all aspects of service
• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
• Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
• Scheduling customer appointments for tire services.
• Recommending tire service, specialty tire service, and wheel service to customers.
• Ensuring that all products are billed accurately to the customer.
• Completing proactive calls to customers to determine their satisfaction level with the service received.

What does it take to get on track?

• Previous experience in the tire industry is an asset
• Background in Retail Mechanical Service required
• Excellent customer service and time management skills
• 1 to 2 years of retail Customer Relations and or Customer Service.
• Strong interpersonal skills with ability to build a team and work as a team.
• Ability to work well under pressure in a fast paced, ever changing high-volume environment
• Current, valid driver’s license

Apply online today! at fountaintire.com/careers

• Greeting and communicating with customers on all aspects of service
• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
• Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
• Scheduling customer appointments for tire services.
• Recommending tire service, specialty tire service, and wheel service to customers.
• Ensuring that all products are billed accurately to the customer.
• Completing proactive calls to customers to determine their satisfaction level with the service received