Inside Sales Representative I

at  Thermo Fisher Scientific

Our Inside Sales Representatives are responsible for the sales of research products and services within a defined territory, primarily by using the telephone, but also email, Internet, and other technology. Our Inside Sales Representatives also maintain effective customer relations, develop opportunities for growth within an existing customer base, and assure market penetration and profitability while achieving sales and profit forecasts. This is an excellent opportunity for an energetic professional who is looking to gain experience in Sales with a company that is a world leader in their industry!

EDUCATION

• Bachelor’s degree required, preferably in the sciences

EXPERIENCE

• 0 - 2 years prior sales or lab experience is an asset

KNOWLEDGE, SKILLS, ABILITIES

• Strong interpersonal, oral and written communication, and presentation skills
• Must possess a strong desire to serve the customer
• Must deliver excellent customer service
• Must possess the organizational skills to multi-task and meet deadlines as needed
• Must be willing to travel to customer locations, if needed
• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

• Develop and maintain effective customer relations with purchasing and end user within assigned territory
• Independently make decisions, but also utilize available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
• Develop and execute sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
• Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
• Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
• Handle pricing within territory to control profitability
• Maintain accurate reporting, records, and files necessary for proper management of territory
• Communicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager
• Inform customers of supply and price trends and assist in inventory control
• Positively represent Thermo Fisher Scientific at all times throughout customer locations