Inside Sales Representative

at  Messer Canada Inc

ABOUT MESSER

Messer is the largest privately held industrial gas business in the world, and a leading industrial and medical gas company in North and South America. We offer over 125 years of expertise in industrial, medical, specialty and electronic gases. Messer delivers quality gases, related services and technology via an extensive production and distribution network. Health and safety, sustainability practices and environmental protection are core Messer values that are embedded in our daily operations.

• Advise customers coming to the store and perform related tasks such as order preparation and follow-up.
• Provide administrative and technical support to internal clients.
• Provide creative customer service techniques, show an ability to source products and maintain satisfactory inventory levels.
• Capable of communicating on multiple levels with external customers with the objective of increasing counter sales through upselling.
• Support Branch Manager in obtaining all Key Performance Indicators (critical metrics), safety goals and an excellent net operating profit.
• Responsible for entering invoices into SAP, preparing credit notes, sorting documents, filing, and processing telephone orders.
• Actively solicits new sales in store and via outgoing calls.
• Improve counter sales and handle telephone enquiries from customers or prospective customers.
• Back-up for deliveries as needed.
• Receive incoming hardgoods shipments from vendors and intercompany warehouses.