Inside Sales Representative - National Accounts

at  Reyes Holdings

POSITION SUMMARY:

This role will be responsible for the inbound and outbound servicing of National Accounts. The National Accounts Representative will work in a team environment, with outside sales. Focusing on building relationships, Inbound & Outbound Sales, EDI Processing, Mandate Execution, Local Business Objectives, KPI’s, and utilizing and leveraging our platform technologies.

REQUIRED SKILLS AND EXPERIENCE:

• High School Diploma or GED.
• One year of customer service or ecommerce experience.
• High degree of accuracy, focus, attention to detail.
• Ability to organize and prioritize tasks and projects for timely completion.
• Ability to independently resolve problems.
• Excellent verbal and written communication skills, including presentation skills.
• Proficient in Microsoft Office.
• This position must pass a post-offer background and drug test.

PREFERRED SKILLS AND EXPERIENCE:

• Bachelor’s or Associate’s Degree.
• Proficient working with CRM software

• Own the execution of order management related systems, including Electronic Data Interchange (EDI).
• Identify and initiate process improvements around EDI and other order management activities.
• Setup and maintain electronic customer files and club store management and processing.
• Develop and enrich relationships with distributor personnel, corporate buyers, and supplier partners by identifying and articulating customer needs and maintaining a high level of customer service.
• Actively participate and execute against mandate and commitment programs.
• Accurately process customer transactions such as service requests, inbound and outbound sales orders, or returns.
• Identify and resolve customer issues in an efficient manner while maintaining a high level of service.
• Other projects or duties as assigned.
  Qualifications: