Inside Sales Representative

at  New Relic

Req ID
FY25|S&M|#6702
Location(s)
Dublin, Ireland;
Work arrangement(s)
Office (works primarily in a New Relic office)
Your opportunity
New Relic is a leader in Intelligent Observability and we help eliminate interruptions in digital experiences.
We’re looking to hire an Inside Sales Representative to join our team in our Dublin Offices.
This is a fantastic opportunity for someone starting their career in technology sales. You’ll join a supportive and successful team of ISR’s in Dublin, and be selling to existing users of New Relic software, converting them from our free-tier to a paid subscription. The role will expose you to a wide variety of industries and organisations, with even more variety in the challenges they face. You’ll work in a fast-paced and growing business with excellent opportunities for future career growth.

What you’ll do

• Work and manage a pipeline of inbound leads and opportunities within our free-tier customers, converting them to paid customers via subscription.
• Have conversations with customers and prospects to help them understand and realise the benefit of New Relic and the added value subscribing provides.
• Keep accurate and up to date records and actions in Salesforce.
• Provide accurate and consistent pipeline and activity records for reporting.
• Work with usage and engagement data to help shape and influence your pipeline strategy and priorities.
• Collaborate with Sales Reps in other teams to share opportunities appropriate to their segments and focus.
• Work closely with demand generation, marketing and channel team to increase the results in the territory.

This role requires

• Excellent all round communication skills.
• Resilience, willing to accept rejection and move forward.
• Good time management and organisational skills.
• Ability to pivot and adapt to changing scenarios or situations.
• Genuine desire and interest in building a career in technology sales
• Growth mindset - the appetite and willingness to learn and be receptive to coaching and feedback
• Structure and consistency in your daily activities and work.
• Aptitude and appetite to understand complex technology and its impact.

Bonus points if you have

• Previous experience in technology sales or sales (SDR, BDR, Account Management, Renewals)
• Understanding of SaaS, or cloud solutions - observability would be ideal!
• European language skills
• Previous experience working with Salesforce
• Previous experience of converting customers to paid subscription.

Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please visit https://newrelic.avature.net/accommodations to submit your request.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
New Relic currently has offices in Germany, Ireland, Spain, and the United Kingdom, and based on business needs may approve work in Belgium, France, Italy, The Netherlands, Switzerland, UAE, and other locations throughout the region. Some of our opportunities are limited to specific hiring locations. Talk with your recruiter about your goals.

What you’ll do

• Work and manage a pipeline of inbound leads and opportunities within our free-tier customers, converting them to paid customers via subscription.
• Have conversations with customers and prospects to help them understand and realise the benefit of New Relic and the added value subscribing provides.
• Keep accurate and up to date records and actions in Salesforce.
• Provide accurate and consistent pipeline and activity records for reporting.
• Work with usage and engagement data to help shape and influence your pipeline strategy and priorities.
• Collaborate with Sales Reps in other teams to share opportunities appropriate to their segments and focus.
• Work closely with demand generation, marketing and channel team to increase the results in the territory

This role requires

• Excellent all round communication skills.
• Resilience, willing to accept rejection and move forward.
• Good time management and organisational skills.
• Ability to pivot and adapt to changing scenarios or situations.
• Genuine desire and interest in building a career in technology sales
• Growth mindset - the appetite and willingness to learn and be receptive to coaching and feedback
• Structure and consistency in your daily activities and work.
• Aptitude and appetite to understand complex technology and its impact