Inside Sales Representative (Saskatoon)

at  Fountain Tire

Overview:
Fountain Tire in Saskatoon is searching for a friendly and knowledgeable individual to deliver exceptional customer service as a Inside Sales Representative.

WAGE: DEPENDING ON EXPERIENCE

The inside sales representative is responsible for ensuring that all customers are provided with top-notch customer service. Your duties will include:

• Greeting and communicating with customers on all aspects of mechanical and tire repair and service
• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
• Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
• Scheduling customer appointments for tire and mechanical service
• Recommending tire service, specialty tire service, wheel and mechanical service to customers
• Ensuring that all products are billed accurately to the customer
• Completing proactive calls to customers to determine their satisfaction level with the service received

What does it take to get on track?

• Knowledge of mechanical and tire service is an asset
• Previous experience in the automotive repair industry and a history of providing exceptional customer service is required
• Strong time management skills
• Well-developed interpersonal skills
• Ability to work well under pressure in a fast paced, ever changing and high-volume environment
• Maintaining a valid driver’s license is a condition of employment
• Must be available to work Saturdays

• Greeting and communicating with customers on all aspects of mechanical and tire repair and service
• Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business
• Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up
• Scheduling customer appointments for tire and mechanical service
• Recommending tire service, specialty tire service, wheel and mechanical service to customers
• Ensuring that all products are billed accurately to the customer
• Completing proactive calls to customers to determine their satisfaction level with the service receive