Inside Sales Representative

at  Superior Glove

Who we are:
Superior Glove is a family-owned company with over 100 years in designing and manufacturing innovative hand protection for every major hazard. We innovate to fit the protection workers need into comfortable PPE they’ll want to wear. Headquartered in Acton, Canada, Superior Glove has grown from humble beginnings to a global contender, with several locations across Ontario, Newfoundland, Alberta, Quebec, Honduras, New York, Louisiana, and Mexico.

QUALIFICATIONS:

• Highschool Diploma or equivalent.
• Post-secondary education in business is preferable; a focus on sales and marketing would be an asset or equivalent experience.
• Minimum of 1 year of experience in sales experience with a focus on relationship building and closing a sales cycle.
• Excellent communication, presentation, and negotiation skills.
• Self-driven, motivated, and results-oriented.
• Computer literacy must be at an intermediate level or higher, e.g. MS Outlook, MS Excel, Internet, etc.
• Salesforce experience is considered an asset.
• Ability to work and thrive in a team environment.
• Talent for building strong working relationships across all levels of the organization.
• Demonstrated ability to meet and/or exceed determined sales and activity quotas.
• A proven track record of strong client and working relationships.
• Motivated individuals who always think in a positive, proactive manner with a focus on continuous improvement.

MORE ABOUT THE ROLE:

The Inside Sales Distributor Associate is responsible for overseeing the follow-ups on distributor sample requests. This role will use a variety of methods, including sending samples, developing distributor relationships, and advising end users, to turn the opportunity into a purchase. The successful candidate will be skilled at closing the deal on opportunities and an experienced “glove expert”. This position reports directly to the Inside Sales Manager.

RESPONSIBILITIES:

• Work with Territory Managers to support distributors within their regions, by scheduling meetings such as Product Knowledge sessions, Hand Safety Program inquiry meetings, etc., and providing additional support as required.
• Oversee distributor accounts and serve as the initial point of contact. Provide personalized customer experience through regular touchpoints and initiating calls with new product updates.
• Present various safety solutions in addition to products, including webinars/training, site visits, joint calls, etc., to customers. Issue sample(s) to distributors who have identified specific end-user needs for target accounts.
• Ensure the sample(s) issued is the best option(s) for their application through a series of questions regarding use, potential hazards, and PPE standards required for the application(s).
• Connect with distributors to inform/update with Notice of Change (NOC) and discontinued products and provide alternatives as required or if needed.
• Investigate and discover further opportunities through initial sample requests. Send additional samples to compliment project/product requests if needed.
• Identify, verify information, and process incoming leads generated by marketing campaign(s) and warm leads that come in through our existing platforms.