Inside Sales Representative

at  Thermo Fisher Scientific

ABOUT US:

Here at Thermo Fisher Scientific, our industry-leading scale means unparalleled commercial reach, unique customer access and a global footprint. Our broad customer base, from research, clinical to commercial production means you can have a broad and significant impact. All while working in an environment where you will be supported, valued and rewarded for your performance. Join our Sales & Marketing team with an unmatched depth of capabilities and help our customers solve some of the world’s toughest challenges.

EDUCATION

• Bachelor’s or Associate’s degree in the sciences preferred.

EXPERIENCE

• Prior sales or lab experience is an asset.

KNOWLEDGE, SKILLS, ABILITIES

• Strong interpersonal, oral and written communication, and presentation skills
• Must possess a strong desire to serve the customer
• Must deliver excellent customer service
• Must possess the organizational skills to multi-task and meet deadlines as needed
• Must be willing to travel to customer locations, if needed
• Demonstrates the Thermo Fisher values (The Four I’s) – Integrity, Intensity, Innovation, and Involvement

• Develop and maintain effective customer relations with purchasing and end user within assigned territory
• Independently make decisions, but also use available resources to meet customer needs and work effectively with cross-functional team of supplier and internal resources
• Develop and implement sales strategies and plans to expand business within assigned territory; Maintain a pipeline of opportunities to meet or exceed sales objectives
• Perform sales calls and vendor relations with all customers and potential customers in the assigned territory primarily by phone, but face-to-face customer meetings may be required
• Research competitor and industry activity and keep informed of new products/services and other general information of interest to customers incorporating this data in the business plan; Introduces new products and services
• Handle pricing within territory to control profitability
• Maintain accurate reporting, records, and files necessary for proper management of territory
• Communicate with supervisor any customer issues or potential problems; perform other tasks assigned by manager
• Inform customers of supply and price trends and assist in inventory control
• Positively represent Thermo Fisher Scientific at all times throughout customer locations