Inside Sales Representative

at  Tsubaki Kabelschlepp America Inc

Milwaukee, WI 53223, USA -

Start DateExpiry DateSalaryPosted OnExperienceSkillsTelecommuteSponsor Visa
Immediate23 Jan, 2025Not Specified23 Oct, 20241 year(s) or aboveExcel,Enterprise Systems,Communication Skills,Outlook,Customer Requirements,Computer SkillsNoNo
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Description:

Description:
Tsubaki KabelSchlepp, located in Milwaukee, WI, is the moving cable and hose carrier industry pioneer, with over a half a century of break-through innovation that is perpetually a step ahead of our customer needs.

Essential Job Functions and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description – other tasks may be assigned and expected to be performed.

  • Handles customer requests including quotes, orders, follow-up and delivery information.
  • Provides customer service support, including providing technical information and explanations to customers.
  • Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
  • Meet established order entry goals.
  • Supports members of the outside sales team in daily activities.
  • Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
  • Works well in a team environment to solve customer issues.
  • Communicates issues and problems with management in a timely manner.
  • Maintains superb attention to details.
  • Maintains detailed documentation to support decision and ensure continuity of service.

Requirements:

  • Associates degree or equivalent.
  • 1-2 years of Customer Service experience or related experience, preferably in a manufacturing environment.
  • Strong customer focus - able to listen carefully to identify customer requirements and negotiate mutually beneficial solutions.
  • Knowledge of order entry / enterprise systems, preferably QAD and Goldmine.
  • Excellent communication skills, both verbal and written.
  • Strong computer skills with demonstrated knowledge of Microsoft Office programs: Word, Excel, and Outlook.
  • Ability to multi-task and meet deadlines is critical.
  • Written and verbal bilingual ability is a plus.

How To Apply:

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Responsibilities:

  • Handles customer requests including quotes, orders, follow-up and delivery information.
  • Provides customer service support, including providing technical information and explanations to customers.
  • Fill orders by transferring orders to fulfillment; communicating expected delivery date; explaining stock-outs.
  • Meet established order entry goals.
  • Supports members of the outside sales team in daily activities.
  • Accomplish department and organization goals by accepting ownership for accomplishing new and different requests; explore opportunities to add value to job accomplishments.
  • Works well in a team environment to solve customer issues.
  • Communicates issues and problems with management in a timely manner.
  • Maintains superb attention to details.
  • Maintains detailed documentation to support decision and ensure continuity of service


REQUIREMENT SUMMARY

Min:1.0Max:2.0 year(s)

Outsourcing/Offshoring

Sales / BD

Customer Service

Graduate

Proficient

1

Milwaukee, WI 53223, USA