Inside Sales Representative

at  World Wide Technology Holding LLC

QUALIFICATIONS

• B.A., Business, Finance or other related field or equivalent work experience within the IT industry
• Minimum 5+ years of sales and or sales support/operations experience in the information Technology industry.
• Minimum 5+ years’ experience in global business.
• Candidates with prior experience of creating CISCO HW BOMs on CCW
• Candidates with good interpersonal experience.
• Excellent vendor/customer relationship development skills.
• Excellent business analysis capabilities and experience.
• Ability to analyze reports as a basis for making business decisions.
• Proficient PC skills (Microsoft Word, Excel).
• Ability to work independently and/or with a team with minimal supervision.
• Ability to manage multiple tasks simultaneously.
• Must be the subject matter expert concerning daily processes and procedures.
  Requirements:

• Accurately respond to customer requirements within the stated time frames (requests for quotes, order processing, product information, order tracking details)
• Strong customer service experience & Cisco estimates
• Proactively build and maintain a strong working relationship with ISR team
• Proactively build and maintain a strong working knowledge of strategic OEM products and services
• In-depth knowledge and use of WWT tools, processes and partner facing applications to build and validate technical configurations
• Working knowledge of Direct and Indirect sources of supply and associated quote and order processes
• Proactively leverage product promotions and rebate incentives
• Ability to recognize an opportunity to upsell or attach services
• Proactively create, maintain, and provide detailed quote and order management reports to key stakeholders