Inside Sales Representative

at  ZIM

Requirements:

• Academic education: College degree in Business Management/ Marketing/ Logistics - preferred
• Experience in sales or marketing position with FFW/NVOCC/ocean carrier - preferred
• Working experience with FFW/NVOCC/ocean carrier – preferred
• Proficient in MS Office
• Excellent control of English (speaking, reading and writing

MAIN PURPOSE OF THE ROLE:

Generate profitable business from existing, pre-defined small and medium sized companies nationwide. Identify areas of growth and potential opportunities, constantly work to increase sales in designated areas of responsibility and manage the defined sales process for assigned customers and prospects.

MAIN TASKS:

• Coordinate with Business Development Representatives to manage sales process with predefined existing customers to maximize short- and long-term results
• Self-sufficient with respect to rate requests and sales administrative duties.
• Identify and pursue opportunities for cross-sell and up-sell to existing customers
• Maintain phone and e-mail contact with customers on an ongoing basis
• Identify potential customer issues and solve them in collaboration with the Business Development team
• Share sales material with customers & prospects
• Qualify customers’ sales potential and plan activities to increase share of wallet
• Evaluate activities and products of the competition and compare them with ZIM’s products
• Review market analysis to determine customer needs, contract terms and rates
• Assist in analyzing relevant customers for targeted sales campaigns and build a work plan to increase sales
• Communicate closely with trade and cross-functional teams on market intelligence, service updates, customer challenges and opportunities
• Follow and use sales best practice and tools
• Assist in development of strategic and tactic sales plans to accommodate personal and corporate goals
• Build account plans for customers including: Account’s short and medium term forecast, growth potential, needs assessment, proposed steps for growth
• Monitor and report sales goals/targets/KPIs in line with company’s objectives
• Forecast sales activities and set personal/company goals accordingly
• Act as “back-up” when any Business Development Inside Sales Representatives are not in the office

Requirements:

• Academic education: College degree in Business Management/ Marketing/ Logistics - preferred
• Experience in sales or marketing position with FFW/NVOCC/ocean carrier - preferred
• Working experience with FFW/NVOCC/ocean carrier – preferred
• Proficient in MS Office
• Excellent control of English (speaking, reading and writing)

Function:
Countries & Business Development
Publish in Internal Career Page:
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