Inside Sales Specialist

at  Teleflora

Company Description
Teleflora, with a nationwide network of florists, has become the world’s largest flower delivery service. With more than 10,000 member florists in North America, we lead the industry by working directly with our florists to hand-arrange and hand deliver every bouquet! We’re a sustainable network of locally owned florists. Teleflora provides innovative marketing, education and technology to make sure our member florists get the resources they need to thrive, creating beautiful bouquets with keepsake vases delivered to your door.
We are looking for enthusiastic, outgoing candidates who love to sell! In this exciting B2B sales role, your focus will be conducting telephone sales for various products offered by Teleflora to our member florists. You’ll have the option of working a hybrid work schedule of Monday-Wednesday in the Oklahoma City office, and Thursday-Friday from home! You’ll be earning an hourly rate plus commission (yearly wages $38,000-$90,000, with an average of $56,000), while working a 35 hour work week. We would love to have you join our team!

Job Description

• Establish a high level of rapport and trust with the Teleflora florists while making outbound calls
• Become familiar with the entire product line that Teleflora sells as well as other services offered
• Meet/exceed the daily, weekly and monthly quotas that are established for contacts and sales
• Meet/exceed the daily expected percentage of time on the telephones selling to the florist
• Use every customer contact to reinforce the Teleflora commitment to customer service
• Prepare reports as necessary for the Inside Sales department management
• Utilize appropriate order entry; call tracking and contact management software
• Participate in sales, product and process training as required
• Communicate with other departments to help meet departmental needs

Qualifications

EDUCATION:

• High school diploma or equivalent, college business course or an undergraduate degree a positive
• Work experience in a floral operation or outbound business to business telemarketing/telephone sales experience a plus

KNOWLEDGE/SKILLS:

• Must work extended hours as business needs dictate
• Possess strong written, verbal, analytical and interpersonal skills
• Demonstrate strong organizational skills with the ability to handle multiple tasks
• Excellent customer service skills (friendly, courteous and helpful)
• Strong attention to detail including but not limited to accurate spelling and appropriate abbreviations
• Basic computer literacy, basic math and writing skills
• Excellent telephone skills and sales skills required
• Ability to multi-task in a fast-paced, constantly changing environment
• Must display a strong desire to achieve and maintain high levels of both internal and external customer satisfaction

Please refer the Job description for details