Inside Sales Team Lead

at  Crop Defenders Ltd

Job Title: Inside Sales Team Lead
Location: Windsor, Ontario
About Crop Defenders Ltd.: Crop Defenders Ltd. is a pioneering biological crop protection company dedicated to producing and supplying ecological alternatives to pesticides for consumable crop growers. Our mission is to improve the lives of millions by enabling growers to produce ecologically grown crops that are safer for farmers, consumers, and the ecosystem. We provide the best tools, solutions, and exceptional customer service to ensure growers can cultivate healthy crops safely and cost-effectively, thereby protecting millions of consumers from the harmful effects of pesticide residues.

JOB SUMMARY:

The Inside Sales Team Lead will lead and oversee the inside sales team, ensuring that all sales representatives meet or exceed sales goals and performance metrics. Your knowledge of biological/IPM control in the greenhouse industry will be crucial in guiding your team to provide tailored solutions to customers. You will work closely with IPM Field Specialists, campaign coordinators, and customer service to align sales strategies and streamline the sales process. You will foster a positive sales culture while driving the team to achieve 30 meaningful selling interactions per day.

QUALIFICATIONS:

• Experience in sales leadership, preferably in inside sales or a similar environment
• Knowledge and experience in biological/IPM control in the greenhouse industry is essential
• Strong leadership and coaching skills
• Excellent communication and team collaboration abilities
• Proficient in CRM software and sales management tools
• Ability to foster a dynamic and high-performing sales environment
• Track record of meeting or exceeding sales goals

• Supervise and manage the inside sales team, ensuring daily performance goals are met
• Collaborate with campaign coordinators to maintain a queue of sales opportunities
• Work closely with technical IPM Field Specialists to align inside and outside sales efforts
• Monitor the sales pipeline and provide regular feedback and coaching to team members
• Ensure seamless coordination between inside sales, IPM Field Specialists, and customer service
• Foster a lively and engaging sales office environment
• Report on sales team performance, identifying areas for improvement and optimization
• Support the transition of small-dollar-value transactions to e-commerce
• Lead training sessions for inside sales reps and encourage continuous development