Inside Service Support Specialist

at  nVent

We’re looking for people who put their innovation to work to advance our success – and their own. Join an organization that ensures a more secure world through connecting and protecting our customers with inventive electrical solutions.

WHAT YOU WILL EXPERIENCE IN THIS POSITION:

• Total responsibility of order entry POs from customers management.
• Follow up the status of the purchase orders and communicate it to the customers.
• Work in conjunction with outside sales representative to maintain and grow nVent products sales within assigned territory(s).
• Maintain good and frequent communication with logistics to ensure product is shipped on time and coordinate premium shipment when needed.
• Create CRP’s and RGA’s and keep records to follow actions related with this process.
• Prior management, use escalation path, tracker and expedited/escalated report to keep date management updated and performance reporting with operations and customer.
• Provides periodically performance behavior from our service/product
• May be required to perform additional duties as required.

Please refer the Job description for details